August 7, 2015

Retail Call Centers in the Philippines can be a Profit Center

An inbound call center is customer service central for many global companies and even smaller operations that have a global or national distribution of their products. […]
September 23, 2014

Is There a Rainbow After a Bad Customer Experience?

This is probably one of the biggest nightmares for business owners – getting stuck in a situation where bad customer experience happens.Imagine a customer whose concern […]
September 16, 2014

What an Order Taking Service Can Do For You

It’s no secret that today’s marketplace is filled with countless vendors practically throwing their wares at you from all sides. Just surf the Internet for a […]
August 19, 2014

Business Advantages of a Telephone Answering Service

You’re a businessman who owns and operates a dynamic enterprise. Sure, it isn’t exactly part of the Fortune 500—yet. But it could be, if only you’d […]