September 16, 2013

Give Excellent Customer Service and Stay Ahead of the Pack

The business world, especially in a “free” or capitalist economy such as the United States, can be described as a cut-throat, dog-eat-dog world. Competition is so […]
September 10, 2013

How Can Customer Service Get a Boost Via Social Media?

  Have you gone social? If this question sounds alien to you, then you may probably need a lesson or two about the phenomenon that has […]
September 10, 2013

Why Reservations Should Matter To Your Business

It’s a Sunday and almost everyone and their family are out for a leisurely lunch. While this is all fine and dandy, it likewise poses a […]
August 5, 2013

Our Words Make A Difference In Customer Service

It has often been said that our words can either make or break us. When serving customers, for instance, we need to be careful of what […]