5 Proven Benefits Of An Order Taking Call Center was last modified: April 6th, 2020 by
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March 20, 2020
Published by Magellan Solutions at March 20, 2020
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Outsourcing an order taking call center is the ultimate choice. Along with convenience, personalized service is one of the keys to enhancing customer experience. […]
November 23, 2018
Published by Magellan Solutions at November 23, 2018
Categories
Place yourself in your customers’ shoes. How would you feel if your order isn’t properly placed? Or when it arrived later than the person managing […]
September 21, 2015
Published by Magellan Solutions at September 21, 2015
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Outsourcing an order taking service improves selling time as well as delivery and stocking time. It will also help in increasing sales opportunities through an […]
June 11, 2014
Published by Magellan Solutions at June 11, 2014
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The BPO industry offers various outsourcing services and order taking is an inbound service offered by the Philippine contact center industry. The service of order […]
May 6, 2014
Published by Magellan Solutions at May 6, 2014
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The Philippine contact center industry caters to customer-oriented businesses including selling, servicing and marketing through different channels of interacting customers like the internet, electronic […]
April 13, 2012
Published by Magellan Solutions at April 13, 2012
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The same can somehow be applied to the ever-growing customer care contact center industry. Aside from the usual voice calls, new and exciting services have […]
March 26, 2012
Published by Magellan Solutions at March 26, 2012
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“May I take your order?” is a question you often hear when eating out. From McDonald’s to the finest five-star restaurants, the fast food attendant […]
August 16, 2011
Published by Magellan Solutions at August 16, 2011
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Amid the rise of social networking in internet retail business, customer service continues to provide unparalleled support to tens of thousands of online-based consumers.
April 28, 2011
Published by Magellan Solutions at April 28, 2011
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Customers react in a different way when handled by happy and engaging call center agents. Not only is it a worthwhile call for them, it is a subtle path to achieving long-term relationships.
November 19, 2010
Published by Magellan Solutions at November 19, 2010
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“Although the most advanced e-commerce platform is impressive, customers still want a ‘human voice’ on the other line that can help them in their decision or make recommendations on the latest offers,” said Fred Chua, CEO of Magellan Solutions.
May 17, 2010
Published by Magellan Solutions at May 17, 2010
Categories
Want your business to make more money? Handle your customers by hiring an order taking call center.
February 2, 2010
Published by Magellan Solutions at February 2, 2010
Categories
Order taking in the voice of a live person goes a long way in providing clarity in the mind of the customer. It establishes a lasting relationship that no automated systems can provide.