Fb Pixel Outsourced call center Archives -
March 23, 2018
profit in call center business

How Much Is Saved In Outsourcing To Philippine Call Centers?

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because a call center in Philippines are much […]
February 17, 2017
outsourcing transcription services

3 Transcription Services You Can Outsource

Generally speaking, transcription is the process of converting audio or video into text. Though it sounds simple, it can be a tedious and time-consuming process, […]
February 14, 2017
sales agent outsourcing

Why Outsourcing Sales Agents Is A Good Move

To say that outsourcing has taken the global business world by storm is an understatement. Many entrepreneurs and companies of all shapes and sizes have […]
February 2, 2017
business outsourcing

When A Private Practice Benefits From Outsourcing Too

Outsourcing, named by Designhill as the biggest growth hack of 2016 and predicted to continue doing so this 2017, provides many benefits for enterprises of […]
January 10, 2017
outsourcing for startups

How to Totally Outsource the Call Center Needs of Your Startup

Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you […]
May 11, 2016
inbound call center outsourcing

7 things about call center outsourcing you shouldn’t want your competitor to know

Your call center is only as good as the performance level of your agents. How can you keep them motivated? There are other answers besides […]
May 19, 2014

The 1-800: Can Call Centers Provide Businesses With An Easy Contact Number?

Businesses need to understand the financial challenges that customers are facing. People are interested in buying products and they also have the money to do […]
July 1, 2013

Why Not Go Out Of Your Way And Offer Great Customer Service?

True Story: A couple of weeks ago, Gerard, who works as writer for companies and magazines, recounted an incident on how he accidentally “locked himself […]
June 10, 2013

Answering Service Make Your Small Biz Look Big

Have you ever noticed how certain shapes, angles, and styling techniques tend to give the illusion of an object becoming either bigger or smaller than […]
May 24, 2013

Excellent Customer Service Brings You Closer to Your Goals

There are friends. And there are really close friends. While we don’t want to “compartmentalize” people, the reality is that we all have friends who […]
May 20, 2013

The Advantages of the “Call Center Push”

As a businessman, we wouldn’t be surprised if one of your dreams for your enterprise is to have a slew of advertisements in almost every […]
May 15, 2013

Why Reservations and Front Desk Services Don’t Mix

Streamlining—the term alone sounds slick. To a carmaker, this can mean making a vehicle svelte enough to “cheat the wind”, in the hopes of attaining […]
May 21, 2010

Call center outsourcing: How to find the right one – Part 2

The call center is the new marketing – a major front-liner that can best represent your company and the product or service you offer.
May 20, 2010

Call center outsourcing: How to hire the right provider – Part 1

Businesses that have decided to outsource would seek out the best fit according to overall competencies, flexibility, and budget. However, there are thousands profiled every year. It is either you choose the right vendor or you pick the wrong one.
May 18, 2010

When is outsourced customer service good for small business?

The strategy most businesses use these days is how they can effectively handle their customers. Successful companies can attest that the key to achieving growth is running a well-defined outsourced customer service.