September 21, 2016
outsource customer service

For the outsourcing newbie: How to outsource a customer service call center?

Outsourcing has been utilized by many businesses around the world for over a decade now, but some business owners still have wavering opinions as well as […]
September 7, 2016
small business owners outsource

Top 5 tasks that small business owners really need help with

(As first seen as an answer by Magellan Solutions to a question posted on Quora) Small business owners often wear many hats. However, when is the […]
August 3, 2016

4 signs that say it’s time to outsource your answering services for real estate & property management

A business’ primary purpose is to attend to their customers’ needs with prompt and outstanding service. In real estate & property management, these customers – the […]
July 27, 2016
outsource call center

Top reasons to outsource your call center

Providing customers a 24/7 answering service is a sure way of keeping them satisfied. This ensures that their inquiries, complaints, and follow-ups get addressed immediately by […]