Software-as-a-Service or SaaS is one of the fastest-growing branches of the tech industry. More and more entrepreneurs are investing in the SaaS industry, as the demand for SaaS grows. To help meet market demands, some companies turn to SaaS sales outsourcing. However, should your company do it? The answer is yes, and here is why.
For starters, SaaS sales outsourcing is the process of hiring a third-party service provider to take over certain aspects of a SaaS business. Outsourcing reduces and almost eliminates the need for internal teams to handle certain business functions. It can also cover almost any business function, from product development to payroll accounting.
SaaS businesses can outsource services in almost every stage of their operations. Some of the services for Service-as-a-Software outsourcing include:
Here, you hire a software company or a software development team to build your SaaS software and its updates. They can develop cloud-based SaaS software and/or mobile applications.
Service providers offer this in different channels, such as email, phone, and live chat support. You may also choose to outsource in multilingual customer support services.
Outsource web designers and developers to create a website for your business. They will create and optimize your website for great user experience.
Staff leasing allows you to source and hire additional team members for your company.
Your customers can call in for support at any time of day. This allows you to accommodate calls from different time zones. Call center outsourcing is also ideal for a SaaS startup.
Like data entry, lead generation is also time-consuming. Outsourced lead generation provides high-quality leads in a short period of time, and significantly boosts your sales force.
It can be expensive to hire a qualified professional for your accounting needs. So when you need accounting services, outsourcing is a cost-efficient alternative to in-house hiring.
Even if your billing process is automated, you should provide support for your customers. Outsourcing your billing support will smoothen the process, and improve customer satisfaction, as well.
As an eCommerce business, you need to pay attention to your inbound sales. Strengthen your inbound strategy by outsourcing inbound sales support.
These are only some of the services that a SaaS company can outsource. You may outsource all of these services if you can. However, it is best to consider the internal factors and needs of your business when choosing which services to outsource.
Outsourcing is an ideal strategy for all kinds of businesses. Any outsourced service is beneficial as the company grows, and will contribute to long-term success. The same goes for SaaS companies.
Here are some of the ways SaaS outsourcing can help your business:
The Business Process Outsourcing industry is booming in many parts of the globe. As such, there are plenty of service providers to choose from. However, not all of them are a good fit for your business.
You need the right partner to maximize the benefits of SaaS outsourcing. To do that, you must consider the following factors:
SaaS outsourcing is absolutely worth it, especially if you have the right outsourcing partner. It boosts the growth of your company, regardless of your business size.
Outsourcing is extremely helpful for small businesses and startups. It is more cost-effective than hiring an in-house team, and it supports long-term growth and success. So, even if your SaaS business has just begun, you should consider outsourcing now.
Magellan Solutions is a Philippine-based BPO company that has been in the industry for over 15 years. We offer outsourcing services for a wide array of industries, including SaaS.
At Magellan Solutions, we make sure our staff reflects the collective experience of the company. We train, coach, and evaluate our employees regularly, so we can deliver high-quality services to our clients.
Your safety is our priority, as well. To guarantee that your information is safe with us, our company strictly complies with ISO and even HIPAA standards. We also offer flexible rates, without compromising the quality of our services.
Contact us today to learn more about our SaaS sales outsourcing services.
Contact us today for more information.