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March 11, 2013

Discounts are Great, Add Customer Service and You’re Sold

Discounts and bargains are a dime a dozen, nowadays. With what seems like a gazillion products competing for every buyer’s attention in today’s overcrowded marketplace, […]
July 20, 2011

Failure to reach a person by phone angers American customers

The failure to speak with a person on the telephone is considered the most annoying customer-service issue in the United States today. This is based on this year’s nationwide survey made by Consumer Reports to find out which customer-service problems irk American consumers the most.