February 22, 2019
e-commerce customer service best practices

E-Commerce Customer Service Best Practices That The Household Goods Industry Should Follow

What does it take for the household goods industry to succeed in the online world? Aside from creating powerful marketing messages, they should also devise effective […]
December 20, 2018
magellan solutions

MS 2018 Year In Review: Level Up!

It’s almost the end of the year again! Although 2018 feels like it passes like the wind, for the Manila-based business process outsourcing company Magellan Solutions, […]
October 16, 2018
call center services

How Can Call Center Services Help Solve Business Problems

Are you in the middle of deciding whether you should outsource call center services for your business or not? If yes, maybe you are experiencing some […]
March 23, 2018
profit in call center business

How Much Is Saved In Outsourcing To Philippine Call Centers?

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much cheaper […]