December 20, 2018
magellan solutions

MS 2018 Year In Review: Level Up!

It’s almost the end of the year again! Although 2018 feels like it passes like the wind, for the Manila-based business process outsourcing company Magellan […]
October 16, 2018
call center services

How Can Call Center Services Help Solve Business Problems

Are you in the middle of deciding whether you should outsource call center services for your business or not? If yes, maybe you are experiencing […]
March 23, 2018
profit in call center business

How Much Is Saved In Outsourcing To Philippine Call Centers?

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much […]
November 17, 2017

The Role of Multilingual Call Centers In Globalization And Expansion Of Business

Yes, they actually do more than facilitate effective communication between two people residing on opposite sides of the planet with different native languages. Multilingual call […]
October 16, 2017

Present Your Consumers With More Product Information Using Telesales

Selling your product or service to your customers naturally involves sharing a decent amount of product information with them, but experienced telesales professionals employ a few […]
July 21, 2017

Call Center Outsourcing 2017 Mid Year Report

The beginning of the year 2017 made some stakeholders in the outsourcing industry, notably call center outsourcing, a little concerned. The newly-elected President of the […]