July 7, 2017

Qualities Of An Exceptional Outbound Call Center

The plethora of outbound call centers all over the world can pose a challenge to clients who are looking to work with only the best. […]
April 11, 2017

Got A New Job As A Call Center Agent? Here’s What To Expect If You’ve Been Hired By A Call Center Company In The Philippines

Call center companies in the Philippines account for employing over a million Filipinos in the present day. This number is expected to still rise as […]
October 7, 2014
Customer Support Phil

Where To Find A Tech Support Call Center For Computer Issues

  In this day and age, it is almost impossible to find an industry or a simple business that does not make use of computers […]
August 29, 2014

What Is The Latest Outlook Of The Philippine BPO industry?

  Several years back, the Philippines was more known for its top export – skilled workers. However, with the changing of times, this has slowly […]
June 23, 2014

The Real-Time Response Rate of Philippine Call Centers

Written by: John Borillo Published by: Magellan Solutions Real-time response rate is an essential element in the operation of the Philippine contact center industry. Many […]
March 31, 2014

What Are The Most Sought-after Outsourcing Destination Hubs in Asia?

There are particular reasons why some places are very much recognized. There are important aspects as to why investors, particularly coming from the Western region, […]