October 14, 2013

Looking at the Personal Side of Customer Service

If you have been following this blog, you probably read our last post that puts forth a suggestion to get to know your clients. Getting […]
September 2, 2013

Why is Customer Care Important? The Whole World is Watching

The concept of customer service is as old as man himself. Well, okay, maybe not as old as humanity and creation, yet the whole idea […]
May 27, 2013

To Push Or To Pull Via Call Center? That Is The Question

So here you are, planning and strategizing how to drive more customers towards your enterprise. The big debate, just as with most advertising mavens, is […]
December 18, 2012

Treat Your Customers With The Help of Your Friendly Call Center

We all love “holiday treats”. Whether it’s a simple discount on that Thanksgiving Turkey, or a huge flat screen TV won at a raffle, it’s […]
June 29, 2012

Smiley Service is the Best Service

  A smile can do wonders. It can warm even the coldest heart. It is likewise capable of making others smile. It can also brighten […]