July 14, 2017

How To Find And Contact The Best Call Center Companies

The abundance of call center companies is a good thing, as it gives business owners looking to work with these companies plenty of options to […]
January 6, 2014

Will You Get “Social” with Customer Care This Year?

Social media is arguably one of the biggest phenomena to hit the internet since the web itself. Almost everyone you know most likely has a […]
November 12, 2013

Make Your Customers Your Number One

Number One: This is what every business aspires to become. Yes, it is no secret that everyone that goes into business wants to lead his […]
April 12, 2013

“Premium” Customer Service for “Ordinary” Folks

If you’re a Gold or premium cardholder, you probably enjoy “premium” perks reserved for the privileged few. These niceties often include being able to use […]
February 7, 2013

Call Center Operations: Where Great Customer Service Happens

Operations is the core of our business at Magellan Solutions. We don’t just run 24/7 order taking services or telemarketing, we make customer service real […]
January 16, 2013

Want To Promote Valentine’s Day In A Special Way? Have A Call Center

With February 14 just around the corner, we’re pretty sure your business is gearing up for a special Valentine’s Day promo. And why not? Indeed, […]