January 21, 2013

Showing More Love on Valentine’s Day is Easy With Your Customer Service

While many people often see the day of hearts as a day to spend with that special someone, it is actually a day to spend […]
December 7, 2012

Let Your Call Center Help Spread Christmas Cheer

They say you don’t need to dress up as Santa Claus to spread the holiday cheer. Sometimes, a simple smile or a warm hello and […]
December 5, 2012

Holiday on Offer—Courtesy of Your Outsourced Call Center

The holiday season is usually the best time to look for offers and promos from your friendly retailers. Not a few of them will flaunt […]
October 10, 2012

Be a People’s Call Center

Have you ever come across a person who can mingle and get along with just about anyone he meets? We’re not talking about the “political-candidate-who-is-running-for-office” […]
September 21, 2012

How Do I Serve From the Heart? Let Me Show You

You’ve probably heard about the “service from the heart” line being used all too often. Regular readers of this blog may likewise recall our recent […]
August 23, 2012

Mom ‘N Pop Service—Call Center-Style

Remember the “Mom ‘n Pop” store? You know, those neighborhood stores usually owned by a couple who personally attend to their customers’ every need. Stores […]