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July 30, 2012

Does Your Call Center Know Your Biz?

Everyday, we’re faced with what seems to be gazillion choices. A trip to the supermarket often sees us staring at rows full of products of […]
June 4, 2012

Let’s Talk

Communication, they say, is the key to any successful relationship. Family, best friends, sweethearts, even business associates need to constantly talk to each other to […]
May 28, 2012

It’s Business, and a Bit Personal

You’ve probably heard the phrase “It’s nothing personal, just business”. In fact, you may have used it once or twice yourself. Did you know that […]
May 25, 2012

Call Center Tip: Live Your Ad Tagline

Have you ever come across the phrase “practice what you preach”? It essentially means that one should not just talk about and advocate certain values. […]
May 23, 2012

3 Tips for Effective Call Center Service

Outsourcing your calls to a call center can be a smart financial move for any small or medium sized business. However, it’s critical that your […]
May 18, 2012

Customer Service Can Be Your Best Ad

It’s no secret that a lot of companies spend a truckload of cash on advertising. Paying for expensive prime television ad spots, huge billboards, and […]