July 13, 2010

Customer Service Techniques That Keep Clients Happy

Studies show that 79% of customers do not leave their message on voicemail to place an order. A 24/7 inbound call center can help.
July 12, 2010

What Inbound Customer Service Can Do To Engage Customers

Businesses can no longer survive in the rapidly evolving marketplace simply by satisfying demands after a day’s transaction. Bring customers something new and something meaningful, and we can guarantee that you will keep them coming back for more.
June 24, 2010

Great Customer Service Wins Customers, But What Else?

Differentiating yourself from other businesses will make your customers remember you, and even new ones will come and take advantage of it. Adding a little “oomph” makes a big difference.
June 17, 2010

4 Strategies To Keep Small Business Customers Loyal

Building loyalty is one of the most important arsenals to any business. If you continue providing efficient, value-oriented service, you will be surprised to know that these customers you have built along the way will continue coming back to make your cash registers ring.
June 16, 2010

Want top Customer Service? Relearn the basics

If we continue to put forth quality customer service for a product or service, there is no question that new customers are created and the old ones will remain loyal.
May 25, 2010

3 Things Outsourced Call Centers Should Deliver To Small Businesses

Outsourcing goes far beyond saving up thousands of money. It should impact organizational performance and improve customer experience.