July 8, 2013

Get Personal—It’s Excellent Customer Service

Have you ever felt like a mere “number”? More specifically, do you often feel like you’re simply being attended to simply because you’re part of the […]
April 1, 2013

Go Beyond Borders With A Customer Call Center

It has been said that we now live in a “borderless society”—a world where distance, time zones and the like hardly matter when doing business or […]
January 30, 2013

A Special Valentine’s Treat For Customers, Thanks To Your Call Center

Have you ever noticed how people, especially couples, tend to be just a tad sweeter on days like Valentine’s Day? Whether we admit it or not, […]
March 28, 2012

Experience is the Best…Customer Service Agent?

Experience, they say, is the best teacher. For all the lessons we’ve learned in school or even at work, nothing beats experiencing something firsthand to get […]