October 21, 2013

Acting on Customer Feedback is the Best Kind of Service

So you have gotten to know your customers better. Add to that, you have taken steps to look at how they feel about your various […]
March 21, 2013

Why Not Open Up That Customer Feedback Call Center?

Most businesses have always had some form of “customer feedback” channel where clients could voice their grievances, give suggestions, and the like. Contrary to the […]
March 20, 2013

Getting Your Customers’ Feedback Shows That You Care

There are many ways to show your clients that you “care” for them. Providing warranties, setting up nationwide service centers, and of course, helping each […]
August 24, 2012

Give Your Customers Results—It’s the Best Reward

Don’t you just love it when your efforts and hard work pay off? Seeing things like a brand-new car, your kids put through the best […]
April 30, 2012

Channeling Your Feedback

“Speaking our mind” will never be the same again. Giving one’s feedback about a certain photo on Facebook, for instance, is now a simple comment […]
May 27, 2010

Phone answering service expands a small business

Today, more small businesses are outsourcing their telephone answering services to raise the bar of customer communications.