Simply put, a happy customer is one that knows he can count on your company to back him up when things go wrong. Having a reliable product is one thing. But having a customer call center that’s easily accessible via telephone or internet, 24/7, makes all the difference.
The new findings revealed customers are likely to remember companies that continue offering outstanding customer experience. As a reward, they will go on doing business with them. Not only exceptional experience builds longer business relationships, it makes organizations more profitable.
resource of article from: http://www.infoplease.com/homework/listeningskills1.html You probably spend more time using your listening skills than any other kind of skill. Like other skills, listening takes […]