December 10, 2012

Some Holiday Budget-Saving Tips—Brought to You by Your Friendly Call Center

We all look for ways to save money. Some housewives, for instance, practice “couponing” to save on grocery bills. And almost everyone usually tries to […]
May 25, 2012

Call Center Tip: Live Your Ad Tagline

Have you ever come across the phrase “practice what you preach”? It essentially means that one should not just talk about and advocate certain values. […]
March 12, 2012

Customer Satisfaction is Key

Simply put, a happy customer is one that knows he can count on your company to back him up when things go wrong. Having a reliable product is one thing. But having a customer call center that’s easily accessible via telephone or internet, 24/7, makes all the difference.
June 28, 2011

Customer service and sales lead growing industries in 2011

Customer service and sales are two of the fastest growing industries this year, according to the recent statistics from CareerBuilder’s 2011 Job Forecast reports.
June 22, 2010

Customers willing to pay more if companies deliver great experiences, research says

The new findings revealed customers are likely to remember companies that continue offering outstanding customer experience. As a reward, they will go on doing business with them. Not only exceptional experience builds longer business relationships, it makes organizations more profitable.
June 1, 2009

Listening Skills

resource of article from:  http://www.infoplease.com/homework/listeningskills1.html You probably spend more time using your listening skills than any other kind of skill. Like other skills, listening takes […]