February 22, 2019
e-commerce customer service best practices

E-Commerce Customer Service Best Practices That The Household Goods Industry Should Follow

What does it take for the household goods industry to succeed in the online world? Aside from creating powerful marketing messages, they should also devise effective […]
February 13, 2019
e-commerce customer care

Should Online Shops Outsource E-Commerce Customer Care?

Not everyone who ventured into online entrepreneurship is geared to survive — and to succeed. Can e-commerce customer care help them last in the saturated market? […]
January 29, 2019
online billing inquiry

Why Utility Companies Need To Capitalize On Online Billing Inquiry

People are always on the go, as the modern world so demands. And as technology continues to advance, the more they desire to have the world […]
January 18, 2019
billing inquiry outsourcing

Increasing Trustworthiness And Reliability In Consumer Finance Companies Through Billing Inquiry Outsourcing

The consumer finance industry is not only grounded on money; it is deeply-rooted on consumer’s trust. To encourage more customers to avail their services, they have […]