Fb Pixel customer Archives -
March 25, 2014

The Pursuit of Happiness: The Benefits Of Social Media Customer Service To Business

Written by: Jon Borillo For Wendy, 30, using social media to air her complaints and to get the kind of help that she needs is […]
December 2, 2013

Customer Service Starts With A Connection

You’ve probably heard it all before, maybe even from us while following our regular blog posts. You may have even experienced it firsthand—especially during the […]
November 18, 2013

Nothing is Constant but Customer Service

The Philosopher Heraclitus once said “The only thing constant in life is change”. He was obviously referring to how everything in our lives—even that ticking […]
October 21, 2013

Acting on Customer Feedback is the Best Kind of Service

So you have gotten to know your customers better. Add to that, you have taken steps to look at how they feel about your various […]
July 15, 2013

Did You Know That Customer Service Is A Team Effort?

Are you a sports fan, particularly, a fan either of basketball, baseball, or even Formula One? Then you probably know that such sports, as the […]
May 3, 2013

Little Details Go A Long Way In The Customer Care World

How fast do you pick up that telephone? How quickly do you respond to emails? Do you answer the phone with a smile? Do you […]