June 12, 2019
e-commerce customer service

E-Commerce Customer Service Helps Online Stores Achieve Profitable Long-Term Growth

  When it comes to success, business owners and entrepreneurs tend to focus on three things to gain competitive advantage — Product, Location, & Price. […]
February 13, 2019
e-commerce customer care

Should Online Shops Outsource E-Commerce Customer Care?

Not everyone who ventured into online entrepreneurship is geared to survive — and to succeed. Can e-commerce customer care help them last in the saturated […]