October 10, 2012

Be a People’s Call Center

Have you ever come across a person who can mingle and get along with just about anyone he meets? We’re not talking about the “political-candidate-who-is-running-for-office” kind […]
September 20, 2012

Time Is Of The Essence: A Reminder For Call Centers

A day is made up of 24 hours. This is typically broken up into eight hours for sleep, and 16 remaining hours for whatever it is […]
August 17, 2012

You’re Never Too Big to Act Small

You’ve probably heard of the saying that goes something like “Act small but think big”. In a nutshell, it reminds us that we should aspire to, […]
July 20, 2012

How To Keep ‘Em Coming Back For More

You’ve seen the ads, come across the promos, and may have even joined the contests—all types of “tricks” to entice customers to sign up for a […]