May 6, 2014

Order Taking Call Center And Its Influence In Shopping Behaviors

Written by: John Borillo The Philippine contact center industry caters to customer-oriented businesses including selling, servicing and marketing through different channels of interacting customers like […]
July 31, 2013

Order of the Day: Selling Via Home TV Shopping

Unless you’ve been hiding under your favorite rock for the past few decades, then we’re pretty sure you’ve heard of Home TV Shopping. In case […]
November 15, 2010

UK online customers would buy more if sellers offer better customer service

Customers in the UK are likely to spend more money online if web-based retailers give better customer service, according to the survey by Swedish firm Avail Intelligence.