December 19, 2013
reservations call center

Get Back to Basics: Reservations 101 for the Holidays

Taking customer bookings is no joke. Get just one detail wrong and the whole customer relationship could go south. Get things right and you could […]
January 17, 2013

Reserve Via Call Center And Beat The Valentine’s Day Gridlock

Have you noticed how traffic becomes really heavy on Valentine’s Day? It seems that everyone is out celebrating and painting the town red on this […]
November 24, 2012

Is Your Reservations Call Center Ready for the Early Holiday Birds?

Being early has its rewards, they say. Arriving early for an event gets you good seats and the view without the distractions every time people […]
October 24, 2012

Helping Make Holiday Plans a Reality—Call Center-Style

Are you making plans for the coming holidays? We’re pretty sure that almost everyone is gearing up for what is arguably the busiest—yet most cheerful—time […]
January 25, 2012

Quality Service: The Trademark of the Hospitality Industry

The hospitality industry has been thriving through the years because of its true commitment to outstanding customer experience. It has been known for its personal touch, warmth and friendliness.