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March 11, 2013

Serving Hotel Customers When They Reserve? Why Not?

“A call center for my hotel?” was the perplexed reaction Mr. Sims had upon hearing the proposition being put forth at a recent Hotelier’s Conference […]
February 14, 2013

Reserve a Stress-Free Valentine’s Day, Now!

Valentine’s Day is considered one of the most celebrated days of the year. In many parts of the world, people will be in the mood […]
February 8, 2013

Small Details Count in Customer Service

It has often been said that “even the smallest details count a lot”. Doing little things to show your loved ones how much you care […]
January 24, 2013

Valentine’s Day at a Hotel, Brought to You by Your Friendly Reservations Service

With all the new malls and entertainment hot spots sprouting like mushrooms in many major cities, it isn’t hard to look for a place to […]
November 6, 2012

Preparations on Reserve: What Your Reservations Call Center Can Do This Season

Are you gearing up for the traditional family gathering this coming Thanksgiving? While you may seem like a veteran—having opened your home to relatives for […]