Fb Pixel [VIDEO] Why Businesses Need A Call Center

[VIDEO] Why Businesses Need A Call Center

People use customer service to do all sorts of things – place orders if there are sales and discounts, ask for assistance on locations, set reminders, send messages, technical support and more.

The goal of customer service is to build customers for life. And call centers play a big role in this goal. Listen as Magellan Solutions’ CEO Fred Chua talks about the importance of a call center or a BPO provider to organizations of any size.

The Story of Outsourcing: Why Businesses need a Call Center


Listen as Fred Chua, CEO of Magellan Solutions Outsourcing Inc., explains the role of an outsourced call center in business productivity and bottom-line growth.

Magellan Solutions
Magellan Solutions
Magellan Solutions is a Filipino-owned outsourcing company. It provides inbound and outbound contact center services as well as other business process outsourcing (BPO) services that cover finance and accounting, healthcare, sales and marketing, engineering, architecture, design, data management, human resources, legal, and IT. Combining years of experience; unrivaled expertise; and capabilities across industries and business functions, Magellan Solutions bring optimum approaches to strategies of business operations by delivering customizable BPO and customer management solutions to any type and any size of business.