Dental answering service is basically what its name suggests. Answering calls directed to your dental clinic.
Just like the usual BPO companies, a dental office call centers:
As a call center support provider, we are an extension of your business. We help in creating a promising and better connection for patients with our top-notch services.
Our 24/7 call center support services allow patients to connect with clinics and hospitals at any time. No weekend or holiday is going to be empty for the safety and health of everyone.
This further creates a good impression with the availability to customers.
We have a team of trained call center support that has knowledge in the medical field. We guarantee that patients do not have to worry about receiving the wrong details. We offer a high level of customer satisfaction.
We are able to cater to clients around the globe through our multilingual support team. As a result, this makes your customer base wider.
We make use of the information from the medical field. After, we make a special feature that helps clinics and hospitals get value-for-money services.
Similar to your personal phones, dental practice phones are now smart. You can have all of a patient’s information at your fingertips even before picking up the call.
More features? More terminology.
Sure, phones still have call waiting, hold music, and multiple lines. But what about auto-attendants, dial plan editors, and custom greetings?
Listed below are the VOIP Phone System For Dental Office and what it does for you:
Access to unlimited extensions connecting to business phone lines. This comes without additional costs.
Upon selection, the caller is being prompted to enter the name of a person.
Traditional & paperless internet fax option.
Unlimited outbound & inbound messaging.
Recorded voicemails are being sent via email.
Transfer incoming calls from your phone to another. Furthermore, you don’t need to answer before transferring.
Greet clients/patients with the hospital’s personal greetings, messages, music, or information.
Forwards telemarketing and unwanted junk calls to a busy signal or voicemail.
Easy tracking of incoming calls. This is also for the follow-up with patients who don’t leave messages.
Distribute calls evenly to the team.
The call is automatically rolled over to the next line if the other is busy. It guarantees that no calls get unattended.
Missed appointments can cause you big.
At Magellan Solutions, we remind you of your patients by a phone call or text message. Simply sync your schedule with ours and we’ll take care of the communication. By reminding patients and doctors of their appointment, we can help you run your dental practice much more efficiently.
Contact us today for more information.