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Best e-commerce full outsourcing platforms
You have to be design-savvy and an expert in programming. These jobs are better left to the experts. After all, this is where customers will make their orders. You want to make sure that their experience is a positive one.
In addition, you need to figure out the best eCommerce platform for your business.
Because of the pandemic, eCommerce seems to be in a good spot. Shoppers who can’t go outside turn instead to online platforms.
Wix
- Phone support
- Priority service
- Ticket support
- Handling of the site’s interface and SEO
Squarespace
- Site optimization
- Marketing campaign
- Emails
Magento
- IT developers
- Accounting
- Content management
- Customer support
- Marketing
- Payments
- Security
- Reporting
WooCommerce
- Payment transactions
- Shipping
- Marketing
- Accounting
Shopify -Platform for online stores and retail point-of-sale systems.
- Chat support
- Order tracking
- Sending of invoice
Choose Magellan Solutions to outsource customer service to Shopify
As successful as Shopify already is, they are still bound to encounter the limits of what they can do just by themselves. That’s why we want to get to know the company’s objectives. Then, we can move forward and create a tailor-made logistical solution. With this, Magellan Solutions puts customers first. Our fulfillment processes are a guaranteed perfect match. We always meet the needs and expectations of both consumers and clients.
Have you decided to outsource e-commerce development? Be sure to hire a competent team of designers and developers who can easily tweak your site.
Magellan Solutions offers the following for your websites:
Images and Artwork
Graphic Design – Designs brand identity and makes you stand out.
Product Photography – Visually appealing images receive a positive response.
Marketing Support
SEO – This allows your site to rank in the pages of Google using keyword phrases.
SEM (PPC) – These ads are on the web page’s top, bottom, and side portions.
SMM – Using social media can help generate leads for your online store.
Email – The use of automated tools equips you with the necessary data.
Copy and Content Creation
Content Marketing – Create valuable content with effective delivery results. This also brings SEO know-how while incorporating Google practices.
Copywriting – Expect to generate exposure, leads, and sales. This includes product titles, descriptions, and email and newsletter content.
Customer Support
Administrative Tasks
Data Entry – This includes adding and deleting products from the inventory. This is also where you update product details, photos, etc.
Inventory management – Monitor and update supply availability.
Order Processing – Includes invoicing, order entry, and shipment.
Shipping & Fulfilment
Financial Duties
Bookkeeping – Reviewed by those with a steady background and understanding of the financial aspect.
Accounting and Payroll – Includes handling the different taxes. It is best left to those who can review and keep things in order.
Magellan Solutions webshop outsourcing set up amid Covid-19
Our employees are both office-based and an at-home workforce. Both provide call center staffing models.
Even from an at-home setup, we still see that the agents promote quality work by monitoring their task progress.
Our agents provide you with the best experience of eCommerce customer service outsourcing. They create a team of competent designers and developers who can easily tweak your site. As a result, we assure you that we provide the best feedback from customer experiences with you.
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