Soar Higher by Assembling Your Dream Team in the Philippines
Welcome to Magellan Outsourcing, your North Star in navigating business success. We provide customized, expert services to drive global growth, specializing in call center agents and staffing solutions for customer support, telemarketing, back-office needs, and many more. Let us manage your staffing challenges so you can focus on expanding your business.
70% Cost
Savings
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Outsourcing to the Philippines can save U.S. businesses up to 70% on labor costs due to the lower wage structure, without compromising quality.
96% English
Proficiency
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With 96% of Filipinos fluent in English, communication barriers are minimized, ensuring smooth operations and effective customer interactions.
600,000+
Skilled Workers
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The BPO industry in the Philippines employs over 1.3 million workers, providing a large pool of skilled professionals ready to meet your business needs.
Sky's the Limit with 24/7 Operations
Partnering with Magellan means your business can operate seamlessly around the clock. With our 24/7 services, your U.S. business benefits from continuous customer support and back-office operations, ensuring you never miss an opportunity. This is especially valuable in today's global market, where maintaining consistent, high-quality service is crucial to staying competitive.
We offer flexibility and expertise to keep your business running smoothly, no matter the time zone.
Navigate by the Stars: Discover Magellan’s Prime Outsourcing Location
Magellan Outsourcing, based in the heart of Metro Manila, is perfectly positioned to offer top-notch call center services. Our location in the Philippines—a global BPO hub—ensures access to a highly-skilled, English-speaking workforce that understands the nuances of Western markets. This guarantees superior service for your customers and creates an environment where your future employees can thrive, benefiting from competitive wages, robust training programs, and a supportive work culture. With Magellan-Solutions.com, you're choosing a partner that leverages geographic advantages to deliver exceptional service, ultimately driving your business to new heights.
Partner with the #1 SME-focused Call Center in the Philippines. Fully compliant with Philippine standards, HIPAA regulations, and Bureau Veritas certified, we ensure top-notch security and quality. This ensures your business not only meets local requirements but also adheres to international quality and data security standards.
Shining Bright: 100+ Clients Who Trust Magellan as Their North Star
Meet the Stellar Performers of Magellan’s Universe
Your Step-by-Step Star Map
Step 1
Identify
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Identify Your Staffing Needs
Share with us the positions you’re looking to fill and the skills required.
Step 2
Define
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Define the Scope and Hire the Best Talent
We collaborate with you to outline job responsibilities, expectations, and goals, ensuring we hire the perfect team for your needs.
Step 3
Direct
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Direct Integration with Your Workflow
Your dedicated staff will report directly to you, whether they work from home (WFH) or on-site (WOS).
Step 4
Organize
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Organize and Optimize Your Operations
We handle operations, providing the necessary training and resources to ensure your outsourced team seamlessly understands your processes and brand.
Unparalleled Talent for Every Industry
This is your sign to outsource your staff in the Philippines
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