Fb Pixel Call Center and BPO Blog | Magellan Solutions Philippines
August 3, 2012

Listening to Customer Feedback Equals Excellent Customer Support

We’re all suckers for positive feedback. Whether we admit it or not, we’re all ears when it comes to listening to something good being said […]
August 1, 2012

Dear small business, outsource for more time

Are you one of those people who wish that a day should have more than 24 hours? A lot of folks often find themselves rushing […]
July 30, 2012

Does Your Call Center Know Your Biz?

Everyday, we’re faced with what seems to be gazillion choices. A trip to the supermarket often sees us staring at rows full of products of […]
July 27, 2012

Is Customer Service Your Company’s Key Feature?

It’s no secret that a lot of today’s products thrive on their numerous features. Smartphones, for instance, boast of the ability to e-mail, chat, Facebook, […]
July 25, 2012

When Outsourcing Gets Personal

Whether we admit it or not, we’re all suckers for personalized service. A VIP table, being called by our name at an establishment, or simply […]
July 23, 2012

Leave It To The Experts

It’s a typical debate between spouses—usually over a busted dishwasher. The man of the house boasts that he can fix it, and refuses to pay […]