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Telecom BPO Services

Have an edge against your competitors. Focus on your customer’s ever-growing demands and let others take care of the minor tasks for you. Outsource your telecom services.

Our Core Markets

United States






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Frequently Asked Questions

What is telecom BPO?

Telecom BPO is a cost-efficient way of increasing a telecommunication company’s workforce; allowing significant growth and sustainable development. BPO service providers are usually sought for both front office and back-office tasks.

In what way does a telecom BPO help businesses?

  • Save-up on money and time by gaining access to well-trained and highly skilled professionals for a cheap price
  • Have a 24/7 manned station to cater to your customer’s need all throughout the day
  • Improve customer satisfaction
  • Benefit from the technological advancement of the outsourced BPO company
  • Flexible workforce allows you to demand an increase in manpower if you dee it necessary

What are the industries that need telecom BPO services?

Obviously the telecommunications industry! As the name suggests, this BPO service is designed to help telecommunication companies maximize their work output and improve their core functions. Telecom BPO services can only be put into maximum use if applied to the telecommunication industry.

What are the reasons to consider BPO services for telecom?

There are very many reasons for you to consider BPO services for telecom. Here are the most important reasons.

  • Outsourcing from BPO companies lets you gain access to experts in different fields, including business marketing. With the tight competition, it will be a huge advantage for you to have marketing experts to raise consumer interest.
  • To maintain competitiveness, you should make sure that all your core functions are running well. Keep your focus on the important tasks by outsourcing on agents to handle your minor activities.

Telecommunications BPO & Contact Center Services

Magellan Solutions is known for its competent agents and competitive pricing. Our company is has been in this industry for 15 years already and up to date, we are still providing the quality services that we promise to give. Here in Magellan Solutions, customer satisfaction is of top priority.