Telecom BPO Services
We are the #1 Telecom BPO Service Provider for SMEs. We can help you achieve and sustain optimal operational efficiency in the competitive digital ecosystem.
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Why You Need Telecom BPO Services?
Partnering with an outsourcing can lead your Telecom company to more success than what you think. It is because Telecom BPOs can provide support for companies from data processing, software development to digital marketing at a cost-effective rate.
We understand your concern. With the growing digital ecosystem, the demand to acquire and retain customers become a difficult challenge to overcome. Business struggles to create value-adding services without spending all of their resources. Efficiency is hard to achieve as well, with the growing connectivity demand from customers.
That is why the focus of Magellan Solutions is to be the answer to your persistent problems. We deliver superior business value by combining a mix of technology, data analytics and process expertise at a minimum costs. Our top-notch Business Process Management service will help you fulfill the demand for connectivity.
Security is not a problem with us too. We are an ISO 27001-certified, HIPAA-compliant and GDPR-compliant company. And our pool of talented agents undergo months of extensive training to master customer service and understand the importance of data protection for a company. We also have an inhouse quality assurance team to make sure that all of our people are working hard to achieve your goals.
Upgrade your business now with a Telecom BPO partner. By choosing us, you can guarantee that the quality of service will never drop.
Contact us now to get in-touch with the #1 Telecom BPO Services Provider for SMEs in the Philippines!
Let's focus on improving efficiency and productivity rather than waste resources
When you connect with us, our Business Development Team will tell you how we can help improve your CSAT and CRM scores. By using the right mix of customer-centric approach and technology focus, we can better scale KPI and SLA results at a lesser cost.
Our Current Benchmarks For Telecom BPO Services
Telecom Services We Offer
Fixed Line Operator, Mobile Network Operator, Satellite Operator, Broadcaster, Telesales, Customer Service Representative and more!
Core Market Focus
United States, Australia, Europe, and Asia
Flexible Pricing Option for SMEs
We accept packaged, results-based, and other business models
TRUSTED STRATEGIES AND PROCESS
Our proven strategies and process can help you launch your company towards success. The combination of target marketing and stellar customer service will surely convert potential leads to sales.
State-of-the-Art Equipment
No need to purchase expensive equipment anymore. We have state-of-art equipment and software we can share with you once you become our partner.
Cost-Effective Services
Too afraid to miss another call? Avoid hang ups and let us help you grow your business! Our affordable services is packed with quality that definitely gives value-for-money.
ISO-Certified Business Process Operations
Magellan Solutions complies with ISO 27001, PCI DSS, and HIPAA guidelines to ensure the security of your sensitive company data.
Our Core Markets
United States
Australia
Europe
Asia
What is Telecom BPO Services?
Telecom or Telecommunication Business Processing Outsourcing helps a telecom company get specialized services outside of what they normally do, such as acquiring new customers. Compare to large companies such as Verizon and AT&T, SME companies lack the proper resources to be at par with these giants. That is why Telecom BPO aims to help entrepreneurs to have affordable solutions to their limitation and constraints.
With the telecom industry gaining more popularity over the years, Telecom BPO is also becoming the most sought services by businessmen.
What are the different Telecom BPO Services?
Telecom BPO provide cost-effective BPO support to companies that engage in the following services:
- Telecommunication
- Broadband Internet
- Cable
- Satellite TV
- Phones
- Wi-Fi
- 3G and 4G services
- Telephone Lines
- Mobile Network
- Internet Service Providers
- Broadcasters
What is the difference between outsourcing and inhouse?
Outsourcing allows you to subcontract a third party to carry out some of your operational tasks. Many businesses leverage outsourcing services when they need skills that are not present within their organization. In this business practice, you can extract the skills you need without investing in a full time or even part-time hire.
In-house staffing, on the other hand, requires you to employ new in-house staff. It proceeds through a step-by-step process. In this practice, you will be reaching a pool of candidates through job postings, job referrals, advertisements, and eventually hiring the most qualified candidate. With an onsite staff, you must offer a competitive salary, room for growth, and other on-office perks to keep them motivated for future projects and help the company in other ways.That is why in-house is far more costly than outsourcing.
How much do Telecom BPO Services Outsourcing costs?
The answer is, it depends. There is no definite amount on the cost of outsourcing, but it more affordable compare to in-house staffing since you don't need to pay for utilities, equipment and infrastructure anymore. We based the costs of a Telecom BPO on the number of seats you will take, the service you will get and the set targets you will set.
Launch Your Telecom BPO Services with us
Do you want to increase your sales? Do you want to increase customer retention? Do you need to increase the quality of your customer service? Let us help you with our Telecom BPO service.
1. Let us know about your ideal Telecom BPO Services partner
Tell us what you want with your Telecom contact center partner and we will give it to you.
2. Let us know what people you need.
What credentials or skills do you want your people to have and we will outsourced them for you.
3. Let us not stop there
You can partner with us for your next project. We have resources that will help you achieve your goal in the long run.
