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Sample Recordings

Assess how our In-house call center agents talk with clients through this
sample call recordings.

Inbound Call Sample
The downloadable files below are recordings of live inbound calls handled by agents. They are representative of the competence level of all Magellan Solution customer support and inbound call center services. They are real-time recordings of call center agents during a typical shift at call center in the Philippines, Magellan Solutions.

Recording Inbound Sample 1

Recording Inbound Sample 2

To know more about how you can outsource your customer care and inbound calls, please view our calls services page.
Outbound Call Sample
The downloadable files of our excellent outbound and telemarketing agents below are also live recordings. They are a small sampling of the wide array of outbound services we offer.


Recording Outbound Sample 1

Recording Outbound Sample 2


We have provided people for a wide array of telemarketing and sales needs. Find out more about our Outbound Call Center Services page.

The Outsourcing Industry

Find valuable content and discover all things about the outsourcing
industry.

Industry Studies

Expand your knowledge on the Business Process Outsourcing Industry
in the Philippines.

Philippines Contact Center Industry

Philippine Outsourcing Survey

Small Business Administration

Call Center Terms

Call Center Benchmarking Report

Sales Calls

White Paper

Discover how call center solutions enhance customer service, streamline operations, and drive business growth in our latest white paper

Complete Guide to Outsourcing

Successful businesses have one thing in common: they know how and where to cut costs. And one of the modern ways to do it is by hiring a workforce from one of the top outsourcing destinations today.

The long list of companies outsourcing is proof of its efficiency. Some established companies included in the list are Google, Amazon, AXA Insurance, and many more.

Read further to find out more about how outsourcing helps these global giants to continually thrive and be ahead of the competition. In this white paper, you will learn more about the following:

Contact us today for a free 60-min consultation

    Thinking about outsourcing? Send us a message for a free 60-min consultation.

     

    We'll read it and set up a call ASAP!

    You can also contact our numbers:

     

    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724

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