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Outbound Call Center Services For Your Business

Prospect, validate, and generate leads the right way with our outbound calling service. We provide genuine transaction-based models, shared services, and results-based campaigns.

Should You Do Outbound Calling In-House or With An Expert Telemarketing Firm?

It's no secret. Generating outbound leads is the fastest way to sales. Without the need to go through the long process of the marketing funnel.

To be successful, you only have to find the perfect ratio between the volume of calls needed to make a successful sale. But sadly, this is still grossly guesswork.

If you generate 1 successful sale every 100 cold calls, this does not mean the ratio is 100:1. There is a very big issue with this mindset especially if you only have a limited amount of lead data. You can't expect your business to run for very long this way.

That's why at Magellan Solutions, we focus on the quality of our sales and outbound teams. We hire talents that can make your 1 successful sale every 100 cold calls into 2, 5, and 10 successful sales every 100 calls. So your business can realistically grow and we can be your permanent partner for outbound telemarketing services.

For over 17 years, Magellan Solutions' outbound call center services help organizations to sell their products and reach out to new and existing customers with poise and professionalism. The company has been handling various direct marketing and outbound-related campaigns with existing clients from the energy, education, and retail industries at the helm. These years of experience in the call center industry are backed by its latest technology infrastructure, rigorous training sessions, quality assurance monitoring, and a highly trained call center team. The result is increased sales and improved ROI using the best outbound call center strategies.

Partner with the #1 SME-focused Call Center Services and BPO Outsourcing Provider in the Philippines for your outbound calling requirements and customer handling success!

What Outbound Calling Services Are Right For Your Business?

Not sure what outbound service you need? Ask Magellan Solutions, a leading outbound call center provider in the Philippines. We cover a broad range of services that will surely fit what you need – no matter how tailored and customized it is.

Telemarketing Services
We gather pre-qualified leads that is ready to become your paying customers. We provide 100% transparency across all of our outbound telemarketing efforts via real-time reporting to track both the lead quality and the performance of our sales teams.

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Lead Generation Services
This service applies to both B2C and B2B lead generation for your business. We perform lead qualification, lead list updating, local lead generation to help ensure your sales funnel remain full and ready to close and convert.

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Appointment Setting Services
This is a custom-fit solution for businesses or individuals that require a process-based approach to manage their appointments and schedules. We can do personal, b2b, legal, and medical appointment setting that comes with ISO-certified guarantee and GDPR, HIPAA, PCI DSS data security compliance and certifications.

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Cold Calling Services
Enjoy superior cold calling services that comes with professionally studied and tested sales scripts. Our expert outbound representatives all pass our Global Standard Sales Representatives vetting process. Take confidence in our world-class talents to reach out to your prospects the right way.

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Outsource Telesales
Hire results-driven teams to sell your products and services directly to leads. Maximize your outsourcing budgets with our affordable telesales operation costs and lower attrition rates. We guarantee full performance and leads tracking so we can easily scale, rinse, repeat and win more sales!

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Market Research Services
Get affordable market research support for your overflow projects without the need to hire new staff. We provide bespoke B2C and B2B solutions for market research agencies, private companies, and public institutions.

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Survey Processing Services
Have a specialized team dedicated to extracting information from your customers about what they feel regarding your products and services. Learn about how your customers feel and think about your brand and what you can to improve it with us!

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Get ISO-Certified, Results-Based & Sales-Focused Outbound Call Center Services

Our Current Benchmark For Outbound Calling Services

How Outbound Call Center Solutions Drive Business Continuity And Brand Relevance

Increase Selling Time Frame

Increase Selling Time Frame

Spend less time on time-consuming calls. Our professionally trained outbound agents can make their way to the decision maker or the right contact by eliminating negotiations with assistants or receptionists, getting voicemails, being put on hold, and/or waiting for an answer.

Consistent Quality Assurance Review

Consistent Quality Assurance Review

Achieving only the best results for your campaigns. Magellan’s QA teams carefully assess every call and document info, areas of improvement, summaries, and detailed statistical reports. Sales team leaders monitor the overall performance of the team to meet sales targets. They make sure that each agent contributes to the objective.

Value Generating Call Center

Value Generating Call Center

We create unique processes according to the individual needs of our clients with the help of our implementation, recruitment, training, quality assurance, and management teams. Our onboarding process is something we are proud of. It's a fact that we are the only call center in the Philippines offering this.

Best-Fit Call Center Infrastructure

Best-Fit Call Center Infrastructure

Using Zendesk, NetSuite, and ViciDialer among other call center software for outbound campaigns? We have it. Our custom-fit outbound contact center solutions align with your operations and their nuisances so you can start immediately.

24/7/365 Outbound Operations Continuity

24/7/365 Outbound Operations Continuity

We have close to over 1000 FTEs that cover all regional time requirements depending on the business quarter. We also have genuine flexible shared services, ISO-certified business security, and continuity to ensure we always finish what we started and have our clients come back for more.

Across The Board Full Business Transparency

Across The Board Full Business Transparency

We do not buy or sell prepared lead data lists for any of our clients and vendors. This is one of our recipes for success over the last 18 years we've been in business. It's all about integrity and consistency. Our clients are the ones who provide the lead data to call or we can perform a data mining service to help our clients uncover leads they already have sitting in their database.

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Why Should You Work With Magellan Solutions?

Our Outbound Services Are Simply Much Better Than The Rest

We make more calls in a day, close more deals, and provide a cost-effective way to manage your sales team with us. Our integrated CRM systems ensure you have all the necessary level of control over the outbound operation for your company.

We Are The #1 Premiere SME-Focused And Local Call Center And BPO Firm In The Country

We are not a business idea bootstrapped elsewhere. For over 17 years, we have continued to challenge ourselves to do better and become the standard BPO call center in the Philippines servicing the rest of the world. We are here to stay.

Multi-Industry Discipline And Services

We have serviced enough variations to business models and industries over our almost 2-decade run. When you work with us, expect the full benefit of our best case studies, best practices, and best business protocols.

We Speak Your Language

Our main focus for the last 17 plus years has never changed course. It is to help SMEs grow through effective call center and BPO services to drive customer satisfaction and continued business excellence.

What is an Outbound Call Center Service?

An outbound call center service focuses on making calls and connecting to potential customers. Businesses use this service for their customer acquisition, sales, lead generation, appointment setting, or market research efforts.

Take note that it is different from inbound call center services which are used primarily for answering calls or emails.

What Are The Benefits Of Outbound Call Center Services?

Organic searches and paid advertisements are not enough to reach a wider market. Sometimes, you have to remind your customers and tap your prospects one by one to inform them about your products or services. While doing it, you must be ready to guide them in their purchasing decision.

What Are The Perks Of Outsourcing An Outbound Contact Center?

Outsourcing to the appropriate outbound call center can give you these benefits:

  • Make More Sales Calls In A Day
  • Close More Deals
  • A Cost-Effective Way Of Maintaining A Sales Team
  • Integrate CRM When Making Cold Calls To Increase Customer Satisfaction And Lessen Their Annoyance
  • Real-Time Reporting
  • Reach A Wider Market
  • Increase Customer Retention Rates
  • Regular And Continuous Monitoring To Check The Service Quality

How To Choose The Right Outbound Call Center Outsourcing Provider?

In selecting the best provider, make sure that they offer competitive outbound call center pricing and have years of experience to ensure they know what they're doing. Because a lot of new firms today all look nice, but their performance is another thing.

Launch An Outbound Call Center Campaign With Us

As a top call center company for small and medium-sized business owners, Magellan Solutions provides top-notch outbound services that not only attract consumers but also convert them into loyal ones.



Toll Free: 1 800 371 6224        US: +1 650 204 3191        UK: +44 8082 803 175,        AU: +61 1800 247 724


Toll Free: 1 800 371 6224        US: +1 650 204 3191       

UK: +44 8082 803 175,        AU: +61 1800 247 724


November 20, 2023

Why Outsource Outbound Call Center Services? A Comprehensive Guide

According to 60% of business executives, superior customer service enhances customer retention. Customers are crucial to your business’s success in the ever-changing business world. Engaging […]

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    Thinking about outsourcing? Send us a message for a free 60-min consultation.


    We'll read it and set up a call ASAP!

    You can also contact our numbers:


    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724


    An outbound call is any call that is outside of the business. It is usually made to either existing customer or prospective customers for the purpose of selling products and services to them.