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Legal Process Outsourcing Services
Magellan Solutions provides legal process outsourcing to law firms, solo practitioners, corporate legal departments, immigration practices, and financial-services legal teams. Our teams handle the work that pulls your attorneys away from billable hours: legal research, transcription, document drafting and review, paralegal support, client intake calls, and legal data entry — worked inside your case management system, to your formatting standards, under attorney supervision.
At a Glance
| Best For | Law firms, solo practitioners & small practices, corporate legal departments, immigration practices, financial-services legal teams |
| Core Support | Legal contact center & intake, Legal research & litigation support, Document drafting, review & processing, Paralegal & legal secretarial support |
| Delivery | Philippines-based delivery inside your case management, document management, and e-filing systems |
Not every BPO understands Legal Work
Handing legal work to the wrong partner is a real risk — one that shows up as missed deadlines, confidentiality exposure, and work product your attorneys have to redo. Legal research, drafting, document review, client intake — none of it works like retail or telecom, and a provider that treats it the same way puts your matters and your client relationships in a difficult position. Hire us, and put your legal support with a team that has worked with law firms since 2005.
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Our Legal Process Outsourcing Capabilities
A single matter generates hours of work that never required a law license — the intake call, the research memo, the document formatting, the case file. Every matter capability below takes one of those off your team's desk and gives the hour back to work that bills.
Why Law Firms Outsource
Every hour your attorneys and paralegals spend formatting a brief, chasing a client document, or answering a routine intake call is an hour not billed. Legal practices run on a second, invisible workload — research, drafting, document handling, intake, records — and it is exactly the work that outsources well: process-driven, volume-heavy, and reviewable.
Legal Practices We Support
Our teams work across the full range of legal practice — litigation, corporate and transactional, family law, real estate and title, personal injury, insurance defense, and in-house legal departments. Every capability above applies regardless of what you practice.
Three areas come with requirements specific enough that we've built dedicated expertise around them:
Litigation Support
Litigation changes the shape of the workload. A case in discovery can generate thousands of documents that need a first pass, depositions that have to be transcribed on a deadline, research memos nobody has the hours for, and an exhibit list that has to be right the first time.
This is usually where firms stop buying one service and start combining them. A litigation team might run document review and transcription together through discovery, pull in legal research as motions come up, and keep a paralegal on the case file and deadline calendar from filing through trial — scaling the team up when the case demands it and back down when it settles.
Work product comes back to your litigators for review. Strategy, argument, and filings stay with your attorneys.
Compliance and Data Security, Built In
We know that outsourcing legal work means trusting someone else with privileged and confidential client information — and that trust is only worth extending to a partner who can show its safeguards. Magellan Solutions operates under certified security standards, documented confidentiality policies, and business-continuity planning that keep client information protected.
Magellan holds ISO 27001, PCI-DSS, and GDPR compliance — the recognized benchmarks for information security and data protection.otected health information. See our certifications.
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Network and IT infrastructure sits in secured, IT-only locations. Workstations and servers are password-protected across access levels, and physical data-entry points are disabled to prevent unauthorized transfer.
Every employee signs a confidentiality agreement before job assignment — subject to Philippine law and prosecutable on breach. Access to your data is limited to the team working your account.
Continuous data backup with off-site copies, a co-location plan with a backup center outside a 10-mile radius, and power-blackout protection — so patient support doesn't stop when circumstances change.
Working Under Your Supervision
Outsourced legal support is not the practice of law. Our teams handle research, drafting, document review, processing, and client communication — the supporting work — while legal advice, case strategy, and every filing remain with your licensed attorneys. Work product comes back to your firm for attorney review and sign-off, and our staff never advise your clients or represent your firm in a legal capacity.
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Frequently Asked Questions
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You can also reach us here:
Toll Free: 1 800 371 6224
US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
