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December 11, 2019
Customer Service Outsourcing

The Essential Guide to Customer Service Outsourcing

Customer support outsourcing services help in responding immediately to your customers. So you do not have to worry if you are losing money on unattended […]
December 6, 2019
companies that outsource to philippines

12 Well-Known Companies That Outsource To Philippines

  Companies that outsource to Philippines benefit from its wide range of call center and back office services. With over 800 BPO companies, around 1.5 […]
November 9, 2019
e-commerce trends 2020

15 E-Commerce Trends You Need to Watch Out For In 2020

According to data, by the time 2020 rolls in, online sales will hit approximately 4135 billion dollars. To ensure you’re not falling behind, you need […]
October 18, 2019
HIPAA

HIPAA Enforcement Initiatives Aim To Empower Patients In Accessing Health Records

  Twenty-three years after HIPAA’s enactment into law, the U.S Department of Health and Human Services’ Office for Civil Rights (HSS-OCR) implements stricter enforcement of […]
September 11, 2019
call center outsourcing

Everything You Need To Know About Call Center Outsourcing

  Outsourcing is all the rage nowadays, especially call center outsourcing services. Once a taboo subject, outsourcing is now the status quo. But there’s more to […]
July 20, 2019
profit in call center business

How Much Do Philippines Call Center Costs?

Philippines call center costs cheaper yet the service quality is as good as the ones provided by other countries. Thanks to its cheaper labor rate, […]