Call Center Services
Magellan Solutions’ first-class business process outsourcing solutions cater to various industries spanning from education, retail to technology. Clients are coming from the United States, Australia, Europe and some parts of Asia. Magellan Solutions is proud to have an average client relationship for 13 years and continues to grow. It was an inbound call center from the beginning, and today has expanded to other services which now include social customer care and appointment reminders.
With Magellan’s comprehensive suite of contact center services, your business can deliver excellent customer experience across multiple customer channels – phone, email, online chat, social – while ensuring reduced costs and driving operational performance. Technology has been central in Magellan’s operations: we are able and are quick to adopt the latest innovations to serve the ever-changing needs of clients wherever they are in the globe.
Our clients can concentrate on product development while we help them improve customer relations. Magellan’s commitment to delivering the best-in-class customer service will be perfectly aligned with your company’s business priorities. And because Magellan is always able to partner with big business, we have a wealth of expertise available for growing companies.
Providing business with top-notch 24-hour Contact Center Solutions
Magellan Solutions is dedicated to accomplishing one goal in mind: To grow your business from this day forward. That is why the company offers a wide range of inbound and outbound call center services.
Inbound Call Center Services
Technical and Helpdesk Support
Reservation and Bookings
Multilingual Call Center Support
24/7 Answering Service
Live Chat Support Services
Outbound Call Center Services
The company has been proudly certified the ISO 27001:2005 for Information Security Management by Bureau Veritas International, reflecting its steadfast commitment to ensuring information and other critical data are 100% safe and secure for businesses that consider outsourcing to a call center and BPO provider in the Philippines.
Call Magellan Solutions Outsourcing through the following toll-free numbers:
Or email for a free cost estimate and a no-obligation consultation with a business development manager.
If you are looking for back-office and data processing solutions, please visit our BPO services page.