Customer Support Outsourcing
We provide the #1 Customer Care Outsourcing Services for SMEs. We speak the same language: prioritize customers and make them feel at home. Your outsourced customer service support can deliver such connection for better client retention. Once you choose us among customer service outsourcing companies, you can keep your clients and let new customers know what makes you different. Be with them every step of the way once you outsource customer support with us.
Connect For Client Retention
Why You Need Customer Support Outsourcing Services
Outsource customer support services enable your customers to reach your business. Let us help you as you set up your contact support system with us.
Contact center outsourcing provider like Magellan Solutions has 17+ years industry experience that ensures our capabilities to deliver only the best. The best contact support your customers will ever experience. Our talented and expert customer support representatives will ensure every touchpoint of your customers to your business is a pleasant experience.
We can provide omnichannel contact support. Be it email support, social media support, your website chat support, plus the good ol' phone technical support. Your outsourced support agents from us possess the necessary skills to adapt to your brand and business ethics. This is to ensure we carry your brand image as we converse with your customers.
Did we mention that as a contact center outsourcing company, we can we can provide customer support services 24/7, 7 days a week, 365 days a year? No more missed connection with your customers even on holidays! Stop robotic conversation and lend empathetic ears to your customers.
Your brand image is important to ensure your business growth. We can help you keep it pristine. No magic needed, just efficient outsource customer support services.
Partner with the #1 SME-focused Customer Support Outsourcing Provider in the Philippines for your business today!




Internalize customer care. Translate to better profit margins. We never treat your customers as yours alone, we treat them as ours too. Customer care is our philosophy. Make it yours too.
Once you set up your customer contact support with us, you will get to know out competent style when taking care of your customer's every needs. Our implementation teams will ensure that we work around your set requirements and exceeds it at best. Let your customers know that you only deliver quality results. No lip service, just professional conversationalists.
Our Current Benchmarks for Customer Support Outsourcing
Industries We Cater Our Customer Support Solutions
Banking and Finance, Travel agencies, Consumer Electronics, Hospitality, Healthcare, Transportation, IT Services, Government Agencies, Food and Beverage, Insurance and Underwriting, Media and Communication, Automotive, Ecommerce, Retail, Legal, Real Estate, E-services, and Education
Core Market Focus
United States, Australia, Europe, and Asia
Flexible Pricing Option for SMEs
We accept packaged, results-based, and other business models