eCommerce Outsourcing Service
Streamline Your Ecommerce Operations with Our Leading Outsourcing Services. 24/7 Availability, Expertise in Answering Inquiries, Managing Orders, Upselling and Cross-selling Products, and Resolving Issues Guaranteed.
Our full outsourcing package guarantees that your customers always have access to the support they need, when they need it.
Why You Need To Outsource E commerce Logistics
As one of the best ecommerce solution provider, we have expanded over the years. You no longer have to worry about fully giving up control of your projects. Instead, you could take advantage of ecommerce full outsourcing. Even if the team is under our company, you are the only one who manages them the way you want. The managers would only serve as mediators.
Cementing your brand as an SME is difficult. Unlike bigger industries, you may have enough manpower to secure a stable spot. Thus your business is thriving in securing responsibilities to customers. This is where you should consider starting an e business and outsourcing.
The internet provides a great opportunity for you and your activities in the market. Everything is easier with our help as an e commerce BPO
Our ecommerce full outsourcing will bring opportunities for your services and products to reach globally. Your webshop outsourcing will further allow your businesses in using electronic transactions.
With the coming of the internet, people have chosen faster routes against traditional ones. Ecommerce has now become a universal bridge for retailers and consumers. It has been offering fast transactions and easier data collection, thus making business deals easier and processed faster.
Choose to outsource your e-commerce services with the best BPO solutions provider today!
Engage in a healthy ecommerce outsourcing with us and get those loyal customers lining back up.
The continuous development of ecommerce shows that people love to shop online. We are the best at creating a design-savvy site with a pool of experts in programming.
Your website is where customers will make their orders. You want to make sure that their experience is a positive one. In addition, you need to figure out the best eCommerce platform for your business.
Our current benchmarks for Ecommerce Outsourcing Service
eCommerce Outsourcing Service to Choose From
Loyalty programs, Invoice inquiries, Balance inquiries, Order tracking and fulfillment, Customer care support, Inbound sales support, Billing support, Replacements, Account management, and Refund assistance
Core Market Focus
United States, Australia, Europe, and Asia
Flexible Pricing Option for eCommerce Services
We accept packaged, results-based, and other business models
Expert eCommerce Agents
We ensure that our agents have a wide knowledge of your products and services. This would result in better service for your customers.
Intensive Quality Assurance and Monitoring
Expert analysts check the quality of each customer interaction. This is to make sure that you get the results that you need.
eCommerce Call Center For Small Businesses
Our prices are competitive because it is value-generating. Our call center solutions are custom fit for your company needs. With outstanding customer service, we improve the retailer-customer relationship. We also make sure to encourage a repeat of business transactions. Perfect for small and big industries.
Web-Based Call Center Infrastructure
We have many web-based call center systems. These are being used for the inbound calls and chat services that provide support for your online shoppers.
Multilingual eCommerce Service Capability
Our eCommerce call center services are available in 10 languages to serve more customers worldwide.
Comprehensive and Unique Onboarding Process
Our Business Development team will work with you to make sure that we cover all your needs. The implementations team will then develop processes that target the success of your business.
Our Core Markets
United States
Australia
Europe
Asia
What is eCommerce Outsourcing
E-commerce customer service is the act of taking care of an online shopper’s needs by providing and delivering professional and helpful assistance before, during, and after every sale of goods and services.
Ecommerce has now become a universal bridge for retailers and consumers. It has been offering fast transactions and easier data collection. As a result, business deals easier and processed faster.
How much to outsource email marketing ecommerce
We found that long-term contracts tend to be detrimental for you as well as for us. So instead, we provide a done-for-you solution upon our initial deal. We'll create and implement all the rules for your automated emails, and create high converting designs that'll drive massive ROI for your campaigns.
How to outsource ecommerce
When you outsource, there are multiple factors that you need to consider.
- Research the tasks you wish to outsource.
- Include tools and software you want. You can ask what your provider uses and see if it fits your requirement.
- Give us a rough estimate of task completion for us to determine the number and kind of employees needed.
- Lastly, know your budget.
Once everything above is done or if you have further questions, you can simply leave us a message!
What is ecommerce outsourcing
We allow you to cater to large companies with high compliance and security requirements. This is when you plan to hire a number of talents. These talents, in return, may also introduce small business operations that could potentially use your services. As a result, your business will expand and get further improvements with other SMEs.
What is outsourced ecommerce
Your operations are carried out by your employees remotely. You get to save up from paying for overheads like rent, electricity, and the internet. However, managing a large remote workforce is not easy. You will need to have the right tools. Even with the right tools, you would need to have a pool of trained individuals for it.
Why outsource ecommerce
As a successful webshop owner, you’re bound to encounter the limits of what can do. That’s why we want to know you and your objectives. We then create a tailor-made logistical solution. With this, we prioritize your customers. Our fulfillment processes are a guaranteed perfect match. We always meet the needs and expectations of both consumers and clients.
Start small and outsource your ecommerce with Magellan Solutions!
Want your customers coming back for more of your products? Do you want to cater globally but can't because you do not have the right people? Our CSR agents will help you expand globally in no time.
1. Let's talk objectively about your products and get the worry of an abandon cart rate off your shoulder.
Shopping cart abandonment is one of the most crucial problems for online businesses to overcome. That's why we want to know more about your products. We know we can help you sell effectively.
2. Tell us your sales goal for the products and services.
We mainly hire based on the expected results you give. Our in-house training will measure and hone the abilities of agents to ensure customer satisfaction. Once we make a partnership, we also offer a rough timeframe that we think your extended team will meet. Through this we know that we can gain your trust and keep working together for a long time.
3. We will help in scaling your business globally.
As an end-to-end full service call center service and BPO outsourcing firm, we keep our clients by becoming more invested in their business as our partnership matures. After successful outbound marketing, we can do inbound customer care support, survey forms processing, appointment setting and more!
