Market Research Services

We are the #1 SME-focused provider among market research companies today. We offer various types of market research for your B2B and B2C requirements. Our market research process can help you gain insights on valuable information and emerging trends on your target market.


Gain Valuable Market Insights Today

Why You Need Qualitative Market Research Services



Develop your business in the most efficient and effective way when you obtain feedback from your target market. Our market research and analysis services can provide insights on the current demands and preferences of your targets. It also allows you to see the emerging trends in your industry.

Our market research support team are adept at asking the right questions to gain useful feedback for your business. Increase your customer satisfaction rating and be a key player in your industry as you gain fresh insights with our marketing research in services, business research services and product research services.

Times are challenging and we understand your need to emerge on top and gain bigger market share. As one of the best market research providers for SMEs, we can help you achieve your goals and help you deliver only the best products and services to your target customers.

Recalibrate your marketing strategy and sales messaging as you take into account your customers' feedback, courtesy of us. The best market research provider for a business like you.

Partner with the #1 SME-focused BPO Outsourcing Provider in the Philippines for your market research services today!

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Our Approach on Market Research As A Service

Enable your business to be flexible and adaptable as you ride the wave of market changes with insightful market research

Let your business become an instrument on life changing solutions you provide to your customers. As a market research agency for SMEs, we offer custom fit solutions and flexible pricing. Aside from these:

  • we hire only skilled market research personnel that knows the right questions to ask
  • we have the competent and focused market research teams who are excellent in handling market research project
  • we provide periodic review through our QA teams to ensure KPIs and goals are only met, no excuses allowed

Identify potential markets while you improve the current through our market research services.

Survey Services

Our comprehensive survey processing management ensure you can get your hands on your market's feedback. Take into consideration what's on trend and let go of ineffective marketing strategies.

Research Services

Never bother your in-house team with tedious market research. Receive your current market analysis in comprehensive and easy to understand reports once you partner with us.

Full Service Research

Free yourself from the tedious gathering of feedback form writings, analysis, and creation of reports. We can deliver conclusive reports with emphasis on the information you ought to know.

Quality Research Services

Most of your customers experience are not quantifiable. Let us handle that for you. Our market research team are composed of empathetic personnel who knows what questions to ask to draw valuable insights. We do not simply ask generic questions, we ask engaging questions to draw unfiltered answers from your customers.

Worldwide Research Services

Our market research team are knowledgeable and updated on the latest marketing research tenchniques. This is to ensure we are using the latest methodologies and technologies to deliver your much needed reports.

Gain market awareness. Target your right market. Acquire valuable sales insights. Improve customer retention. All these possible once you work with us!

We offer premium market research services in whatever channels you can think of. Be it for your telephone survey, email, and social media, we have it! You can also try our survey call center to supplement your market research needs. No channels uncovered with us!

Our Current Benchmarks For Market Research Services

Skilled Market Research Call Center Representatives

We train our market research agents to asks inquisitive questions thereby getting genuine and insightful responses.

Fast Onboarding Process

To achieve the best results out of our partnership, we develop customized processes that fit your market research requirements. We start it with you and we do it fast.

Cost-Effective Market Research Services

Reach out and gain wider market insights without the need to spend more. Get our valuable market information to improve how you do your business.

Constant Market Research Improvements

In our efforts to give you quality service, we enhance and improve our market research processes. This is our pledge to deliver only the best for you.

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Our Core Markets

USA

United States

australia

Australia

Europe

Europe

Asia

Asia

What Does Market Research Firms Do?


Market research process involve tons of methodologies such as market research survey to come up with the most comprehensive market research report. These output are indispensable for business owners as they use it as reference to better perform in their market.

What sets a good market research provider from other market research companies is when they can deliver genuine and valuable market information to your business. Their market research process must help you enhance how you deliver your services. Identify what product is the best to cater to your customers. Furthermore, they use several types of market research methodologies to come up with conclusive and cohesive reports. Which can help you apply necessary changes to your marketing strategies and brand messaging.

How Does Market Research Help Customer Service

Market research can also act as a preemptive measure when dealing with customers. As you gain valuable information and improve your products and services, you minimize the probability of unsatisfied customers. Also you can create customer service countermeasure that only provides satisfactory experience to your customers, before, during, and after the sale is made or a service rendered.

How Does Qualitative and Quantitative Research Differ in Services Marketing

Any client has the discretion to choose whether they want qualitative or quantitative research methodologies. But in services marketing, they especially work well together. As human experience are not quantifiable, through qualitative research methods it can capture necessary information. Results from the quantitative and qualitative research processes are useful to cross-reference respective results. Which in turn offers a more comprehensive conclusion from concrete data and concepts.

How to Start Market Research Services

For SMEs that wants to leverage market research to their advantage, it is best to look for market research agency with industry experience in this specific service. It is best to analyze your business model and current situation. Through this, you can get the necessary information to identify the desired results you want your market research team to obtain for you. Also make sure your market research provider has personnel that are adept in the latest market research strategies, utilize software and tools to streamline the overall process, and offers flexible pricing option.

What is Standardized Research Services in Marketing Research

Services depend on the requirements of the client. But the most common research services are:

  • Feedback form writing
  • Survey hosting
  • Survey management
  • Data analysis
  • Report writing

Launch Your Market Research Services with us

Tired of useless "guestimate"? Mismatch products with your customers? Poor public reception of your services? Never let these things affect your business. Make it possible today with our premium market research services!

1. Let's talk objectively about market insights you want to gain

We know the necessity to thrive against your competitors. All the while keeping your customers satisfied and earn their loyalty. Always be one step ahead as you get fresh and new insights within your market and industry. No missed opportunities!

2. Tell us your ideal market research team that suits your needs

We mainly hire based on the ability to deliver valuable results. We have an in-house training to ensure our market research methods are on par with industry standards. Our QA managers make sure you only get conclusive information, nothing less.

3. After we helped scale your business, let's explore further.

Our precise and in-depth market research is a valuable tool for your management purposes. As you gain your coveted benefits, let us stay hand-in-hand to reach for more. We pledge to stay efficient and support your research needs during our partnership. Start your journey with us!

THE #1 CALL CENTER SERVICE PROVIDER IN THE PHILIPPINES TRUSTED BY OVER 100+ SMEs MONTHLY

For over 17 years, we have built Magellan Solutions to be the right answer for Market Research Services for small and medium businesses globally


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Frequently Asked Questions


Advantages Of Outsourcing Market Research

Outsourcing market research allows you to:

  • Reduce overhead expenses
  • Offer specialized services that are not available internally
  • Gain valuable industry insights
  • Develop strategic business plans
  • Accept more projects
  • Focus on major tasks

As a top outsourcing destination in the world, it is a smart move to outsource in the Philippines because of its:

  • Huge pool of skilled and college educated talents
  • Low-cost labor market rate
  • Perks to international businesses under the Philippine economic zone

Who Needs Market Research Services?

All businesses can benefit from outsourcing market research services. Market research firms, meanwhile, can get the most out of this business activity. Outsourcing can supplement their services by taking care of overflow projects that their staff can’t handle anymore. Through this, market research firms don’t need to turn down new projects or hire additional employees.

When Should You Outsource Your Market Research?

If you are currently encountering the following challenges, you might want to consider outsourcing:

  • Insufficient number of staff to handle current projects
  • Lack of in-house expertise
  • Need for support to streamline internal processes

Issues to Consider When Outsourcing Market Research

These are the main issues to consider when outsourcing market research service:

  • Price
  • Service quality
  • Industry experience
  • Turnaround time

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US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724

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