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Content Moderation Services
Our social media moderator services emphasize your branding strategies and goals at every stage. We view your content moderation challenges as an opportunity to leverage our expertise and enhance our services. We assign a dedicated team to handle your user-generated content, ensuring all live content complies with moderation policies and guidelines. With our focus on quality and adherence to your brand image, we strive to deliver exceptional content moderation solutions.
What Is Community Moderation Services?
You can establish and nurture thriving online communities that strengthen your brand by partnering with us as your content moderation solution provider. Having community moderators sets you apart from competitors and allows for closer connections with your customers. Through discussions facilitated by our social media content moderator, your products and services gain recognition and generate valuable user-generated content (UGC).
At Magellan Solutions, we specialize in user-generated content moderation, particularly in online forums and community platforms. Our experienced moderators have the latest tools to ensure efficient and cost-effective moderation services. We understand the importance of customer feedback and reviews in today's market, so we prioritize providing the best user experience.
Our content moderators bring a high level of competency to their roles, seamlessly integrating moderation processes into your business roadmap for success. Let us help you build an engaging online community and leverage the power of user-generated content to boost your brand.
Choose to outsource your moderation services to the best BPO solution provider today!
Our Current Benchmarks For Community Moderation Services
Core Market Focus
United States, Australia, Europe, and Asia
10 of our commonly outsourced BPO services
Call center outsourcing services, Staff leasing services, Back office services, Community moderation services, Data management services, Virtual assistant services, Loan processing call center, Debt collection services, Form processing services, and Certificate intelligent document processing.
Flexible Pricing Option for SMEs
We accept packaged, results-based, and other business models
Our Approach To Community Moderation Services
A brand with a clean reputation is perfect.
We are one of the top destinations for any outsourcing needs. It includes a forum and community content moderator services. We keep your website forum and community active and orderly through our content review and moderation process. So, if you have a fast-rising and promising forum or online community, Magellan Solutions is the way to go.
Magellan Solutions' forum and community moderation services are among the best in the industry. As a result, we'll give you consistent, orderly discussions and a lively community.
Our experienced forum moderators are well-versed in select industries. We enable them to handle difficult situations on the forum board effectively. They are also trained to keep online communities alive and always empowered. We believe that forums and web communities shouldn’t be stiff and strict. We all want them to be fun and accessible. But even with the fun, we assure you that the information is up-to-date and relevant for your audience. Hiring moderators under us is the best option if you want a thriving web content moderation community.
Search Engine Moderator Outsourcing
It became the go-to service for a brand’s presentation. Search engine moderators create a starting point for businesses. They get people to gather and connect with their brand choices. As a result, they are constantly updated with current events.
Outsourced Techniques On Social Media Moderation Services
You can hire dedicated social media content moderators. They have excellent literacy and writing skills. As a result, you will achieve high-quality engagement with your customers. Our practice of content moderation leaves a lasting impression. You can expect our staff to:
- Pre-moderation
- Post-moderation
- Reactive moderation
- Distributed moderation
- Automated moderation
Outsource Video Moderation Content
Your business should take advantage of video content. Our moderators will help maintain video content on your website and social media. We can even help with your digital marketing. You get to stay true to your brand while meeting customer needs.
Social Media Moderation Reviews
We provide 24/7 content monitoring and moderation. Our dedicated team is fast at finding solutions to potential risks. They are trained with efficient moderation services. As a result, you can spend time on other productive activities instead of painstakingly checking your social media accounts now and then. Our existing clients all choose to have contracts with us for a more permanent time frame as they see their businesses having activities on their websites.
Outsourced Online Moderation Services
For almost two decades, we have been providing high-quality outsourced moderation services. Our dedicated staff protects your content that may damage your brand. We fight against trolling, abusive comments, copyright infringement, possible scams, and other illegal activities in your place. We know how important reputation is, as we have built our brand reputation. Through our moderators, we strive to keep a good reputation. We can only keep achieving this by protecting ourselves as we protect yours.
For Magellan Solutions, Your Company's Safety Comes First
Protecting your brand's reputation is one of the many ways we prioritize you. Outsourcing your content moderation services to us is the right choice. We will keep everything safe and protected, from the smallest to the most significant. Our services extend to your text, video, image, and social media moderation.
Want an affordable content moderation company with ISO 27001 and HIPAA certification? Partner with Magellan Solutions! We promise to expand your brand while keeping everything safe.
Requirements Setting
Any kind of job posting would need this as their first step. We need to verify your credentials before considering you as a candidate. We also need these initial requirements to show the clients that we hire their validity.
Recruitment
It comes after finalizing the papers we need to set you up for the rest of the hiring process. Through this step, we determine the kind of training based on your current skills.
Agent Training
Training is our agents' first step once they become candidates for any position. We assure you that our employees will be equipped with the proper knowledge. With this, our company credential grows, as does the trust we build with you and upcoming partners. Through our training, we reassure you that we do more than deploy employees with a so-so skill. We want them to truly excel in what they do.
Campaign Incubation
This process mainly tests what we have. With all the knowledge gathered, we put our agents to the test. We give them sample projects that align with what you have in mind and have the exact requirements. We could determine whether they are ready to serve you or need more training time through this. We would also see the behavior of an agent given different difficulties when it comes to the job position they are trained for.
Campaign Go Live
After all the processes above, your employee is ready to serve you and your customers. We guarantee that they will meet, or even exceed, the expectations you set. We know you do not settle for mediocrity. Thus, we give you 5-star services and employees.
What Is Community Moderation Services Outsourcing?
Magellan Solutions is a premier provider of outsourced community management services. It includes moderation of comments, reviews, photos, blogs, videos, and other user-generated content. Our moderation services are for all major social media sites and websites with user-generated content. We can help set up your social media accounts to increase audience interaction. Every platform has different kinds of audiences. Some target B2B prospects. Another focus is on building a B2C connection. With our broad audience, we assure you that our services include compliance with all applicable laws and regulations.
Our forum moderators are well-versed in select industries. As a result, they effectively handle difficult situations on your forum boards and keep your online communities alive. We believe forums and web communities should be vibrant, interactive, and engaging. We achieve this as our team moderates discussions and conversations across the web. Do you have a thriving forum or online community where people share information and ideas? We can help you manage it and keep it active and orderly. We're here for you if you need a dedicated team to monitor how it’s run.
We take pride in delivering exceptional service that protects our clients’ image and the online experience of their communities.
How much to outsource community moderation services?
If you think maintaining an active website is expensive, we assure you otherwise. It may seem pricey, but outsourcing is preferable to in-house teams. With outsourcing, you will be able to take advantage of the following:
- A trustworthy company
- Improved user experience
- Intensive monitoring
- Quality performance
- Stringent moderation service with a heart
- Transparent communication
How to outsource a content & community moderator?
We are all about client satisfaction and efficiency. Our services are modeled on the experiences and feedback of customers we have worked with. Because of this, we have adjusted our services based on our client's expectations and needs. When you outsource to Magellan Solutions, there are multiple factors that you need to consider:
- Include the tools and software you want. You can ask what your provider uses and see if it fits your requirements.
- Give us a rough estimate of task completion to determine the number and kind of employees needed.
- Lastly, know your budget.
Why outsource content moderators?
Online content continues to rocket. Businesses also depend on website activity. Thus, you should outsource to a community moderation solution like ours. We are dependable and compliant with your brand standards. We aim to promote your company’s identity while ensuring appropriate content.
Boost Your Online Presence By Being A Safe Space For Your Online Community
We want your community to grow. By working with us, we will implement moderation solutions. It will create a safe, trusted environment for users to share their opinions and experiences.
Examining the environment:
Our community moderators will contact you to learn more about the objectives and needs that you want to address. They will then investigate your forums, pages, and websites. We will then provide our rates. Furthermore, we can offer suggestions on how we can help you align user content with your campaigns.
Equipped with the right tools,
We introduce you to our resident forum and community moderation experts. We provide and foster for the sake of a friendlier and healthier atmosphere. We can easily adjust our resources to your requirements to guarantee that our team is well-geared to safeguard your platforms against online harassment and hostile content.
Executing skills by our professionals,
Our moderation team ensures consistent and reliable services. We can keep track of user interactions and responses in your forums and online communities. Aside from that, we provide regular reports on user activity on each of your platforms. We are adaptable to additional changes and demands that you may need.
Choose Magellan
Years In the industry
Inbound + Outbound + Back Office Clients
Employees in the Philippines
Industries Catered To
Our Edge
SME-Focused Business Model
Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.
Top-Notch Talents
We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.
KPI Setting & Benchmarking
We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.
Flexible Pricing Options
Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.
Our Onboarding Process
Requirements Setting
Recruitment
Agent Training
Campaign Incubation
Campaign Go Live
Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month
Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.
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You can also contact our numbers:
Toll Free: 1 800 371 6224
US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
