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Content Moderation Services

Our social media moderator services emphasize your branding strategies and goals at every stage. We view your content moderation challenges as an opportunity to leverage our expertise and enhance our services. We assign a dedicated team to handle your user-generated content, ensuring all live content complies with moderation policies and guidelines. With our focus on quality and adherence to your brand image, we strive to deliver exceptional content moderation solutions.

What Is Community Moderation Services?

You can establish and nurture thriving online communities that strengthen your brand by partnering with us as your content moderation solution provider. Having community moderators sets you apart from competitors and allows for closer connections with your customers. Through discussions facilitated by our social media content moderator, your products and services gain recognition and generate valuable user-generated content (UGC).

At Magellan Solutions, we specialize in user-generated content moderation, particularly in online forums and community platforms. Our experienced moderators have the latest tools to ensure efficient and cost-effective moderation services. We understand the importance of customer feedback and reviews in today's market, so we prioritize providing the best user experience.

Our content moderators bring a high level of competency to their roles, seamlessly integrating moderation processes into your business roadmap for success. Let us help you build an engaging online community and leverage the power of user-generated content to boost your brand.

Choose to outsource your moderation services to the best BPO solution provider today!

Our Current Benchmarks For Community Moderation Services

Our Approach To Community Moderation Services

A brand with a clean reputation is perfect.

We are one of the top destinations for any outsourcing needs. It includes a forum and community content moderator services. We keep your website forum and community active and orderly through our content review and moderation process. So, if you have a fast-rising and promising forum or online community, Magellan Solutions is the way to go.

Magellan Solutions' forum and community moderation services are among the best in the industry. As a result, we'll give you consistent, orderly discussions and a lively community.

Our experienced forum moderators are well-versed in select industries. We enable them to handle difficult situations on the forum board effectively. They are also trained to keep online communities alive and always empowered. We believe that forums and web communities shouldn’t be stiff and strict. We all want them to be fun and accessible. But even with the fun, we assure you that the information is up-to-date and relevant for your audience. Hiring moderators under us is the best option if you want a thriving web content moderation community.

Search Engine Moderator Outsourcing

It became the go-to service for a brand’s presentation. Search engine moderators create a starting point for businesses. They get people to gather and connect with their brand choices. As a result, they are constantly updated with current events.

Outsourced Techniques On Social Media Moderation Services

You can hire dedicated social media content moderators. They have excellent literacy and writing skills. As a result, you will achieve high-quality engagement with your customers. Our practice of content moderation leaves a lasting impression. You can expect our staff to:

  • Pre-moderation
  • Post-moderation
  • Reactive moderation
  • Distributed moderation
  • Automated moderation

Outsource Video Moderation Content

Your business should take advantage of video content. Our moderators will help maintain video content on your website and social media. We can even help with your digital marketing. You get to stay true to your brand while meeting customer needs.

Social Media Moderation Reviews

We provide 24/7 content monitoring and moderation. Our dedicated team is fast at finding solutions to potential risks. They are trained with efficient moderation services. As a result, you can spend time on other productive activities instead of painstakingly checking your social media accounts now and then. Our existing clients all choose to have contracts with us for a more permanent time frame as they see their businesses having activities on their websites.

Outsourced Online Moderation Services

For almost two decades, we have been providing high-quality outsourced moderation services. Our dedicated staff protects your content that may damage your brand. We fight against trolling, abusive comments, copyright infringement, possible scams, and other illegal activities in your place. We know how important reputation is, as we have built our brand reputation. Through our moderators, we strive to keep a good reputation. We can only keep achieving this by protecting ourselves as we protect yours.

For Magellan Solutions, Your Company's Safety Comes First

Protecting your brand's reputation is one of the many ways we prioritize you. Outsourcing your content moderation services to us is the right choice. We will keep everything safe and protected, from the smallest to the most significant. Our services extend to your text, video, image, and social media moderation.

Want an affordable content moderation company with ISO 27001 and HIPAA certification? Partner with Magellan Solutions! We promise to expand your brand while keeping everything safe.

Requirements Setting

Any kind of job posting would need this as their first step. We need to verify your credentials before considering you as a candidate. We also need these initial requirements to show the clients that we hire their validity.

Recruitment

It comes after finalizing the papers we need to set you up for the rest of the hiring process. Through this step, we determine the kind of training based on your current skills.

Agent Training

Training is our agents' first step once they become candidates for any position. We assure you that our employees will be equipped with the proper knowledge. With this, our company credential grows, as does the trust we build with you and upcoming partners. Through our training, we reassure you that we do more than deploy employees with a so-so skill. We want them to truly excel in what they do.

Campaign Incubation

This process mainly tests what we have. With all the knowledge gathered, we put our agents to the test. We give them sample projects that align with what you have in mind and have the exact requirements. We could determine whether they are ready to serve you or need more training time through this. We would also see the behavior of an agent given different difficulties when it comes to the job position they are trained for.

Campaign Go Live

After all the processes above, your employee is ready to serve you and your customers. We guarantee that they will meet, or even exceed, the expectations you set. We know you do not settle for mediocrity. Thus, we give you 5-star services and employees.

What Is Community Moderation Services Outsourcing?

Magellan Solutions is a premier provider of outsourced community management services. It includes moderation of comments, reviews, photos, blogs, videos, and other user-generated content. Our moderation services are for all major social media sites and websites with user-generated content. We can help set up your social media accounts to increase audience interaction. Every platform has different kinds of audiences. Some target B2B prospects. Another focus is on building a B2C connection. With our broad audience, we assure you that our services include compliance with all applicable laws and regulations.

Our forum moderators are well-versed in select industries. As a result, they effectively handle difficult situations on your forum boards and keep your online communities alive. We believe forums and web communities should be vibrant, interactive, and engaging. We achieve this as our team moderates discussions and conversations across the web. Do you have a thriving forum or online community where people share information and ideas? We can help you manage it and keep it active and orderly. We're here for you if you need a dedicated team to monitor how it’s run.

We take pride in delivering exceptional service that protects our clients’ image and the online experience of their communities.

How much to outsource community moderation services?

If you think maintaining an active website is expensive, we assure you otherwise. It may seem pricey, but outsourcing is preferable to in-house teams. With outsourcing, you will be able to take advantage of the following:

  • A trustworthy company
  • Improved user experience
  • Intensive monitoring
  • Quality performance
  • Stringent moderation service with a heart
  • Transparent communication

How to outsource a content & community moderator?

We are all about client satisfaction and efficiency. Our services are modeled on the experiences and feedback of customers we have worked with. Because of this, we have adjusted our services based on our client's expectations and needs. When you outsource to Magellan Solutions, there are multiple factors that you need to consider:

  • Include the tools and software you want. You can ask what your provider uses and see if it fits your requirements.
  • Give us a rough estimate of task completion to determine the number and kind of employees needed.
  • Lastly, know your budget.

Why outsource content moderators?

Online content continues to rocket. Businesses also depend on website activity. Thus, you should outsource to a community moderation solution like ours. We are dependable and compliant with your brand standards. We aim to promote your company’s identity while ensuring appropriate content.

Boost Your Online Presence By Being A Safe Space For Your Online Community

We want your community to grow. By working with us, we will implement moderation solutions. It will create a safe, trusted environment for users to share their opinions and experiences.

Accreditations

Call us for a FREE CONSULTATION

Toll Free: 1 800 371 6224        US: +1 650 204 3191        UK: +44 8082 803 175        AU: +61 1800 247 724

Call us for a FREE CONSULTATION

Toll Free: 1 800 371 6224        US: +1 650 204 3191       

UK: +44 8082 803 175,        AU: +61 1800 247 724

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Contact us today for a free 60-min consultation

    You can also contact our numbers:

    Thinking about outsourcing? Send us a message for a free 60-min consultation.

     

    We'll read it and set up a call ASAP!

    You can also contact our numbers:

     

    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724

    FAQs?

    Content moderation is mainly what makes up your online reputation. It is important in maintaining a positive image. Businesses lose as much as 22% of customers when one negative article is found by users considering buying their product. Don’t let harmful content affect your brand. Outsource content moderation services to filter real-time user-generated content (UGCs) on your online platform.