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About Magellan Solutions

Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that span the entire customer lifecycle. We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide. The company has 17 years of experience in providing best-in-class outsourced solutions to SMEs and as well as large global enterprises, which now include a Fortune 50 Telco Company.

As a leading business process outsourcing provider of customer management solutions, we are committed to delivering outstanding customer experience with every interaction. Our company believes that customer experience is key to establishing lasting value for both business and their customers. We do this by creating integrated platforms, which include multiple customer channels and process support. These platforms enable us to consistently build and deliver stellar service across channels and locations across the globe. Whether the company needs fully integrated customer service or medical transcription that can be bundled with medical billing and coding services, Magellan provides organizations with the right tools, best practices, and the most talented people to support them every step of the way.

Teamwork We value team accomplishments that advance the success of our clients
Initiative Proactively generate and act on improvement ideas
Dedication We strive hard to achieve our shared goals.
Integrity We maintain the highest standards of fairness and ethics in all our transactions with our clients, employees, and the community we serve.
Flexibility We are adaptable to the needs of the clients.
Humility We acknowledge our weaknesses and strive to improve.


Our mission is to deliver unrivaled services through:

  • Continuous process improvement
  • A consultative approach to providing a unique customer experience
  • The development of our employees to be successful


Magellan Solutions’ vision is to be the best partner in providing Business Process Outsourcing services to small and medium businesses (SMEs).

What sets us apart from other Contact Center and BPO providers

  • Collaborative client relationship
  • Strong customer focus
  • Global expertise
  • Dynamic and nimble approach to management
  • Analytics and insight
  • Results-driven
  • Customized solutions for every enterprise
  • Transformational results

We have the right solutions and approach that can bring the best results to your business.

Contact us today for a free 60-min consultation

    You can also contact our numbers:

    Thinking about outsourcing? Send us a message for a free 60-min consultation.


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    You can also contact our numbers:


    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724