Stop losing your afternoons to follow-up calls, CRM updates and paperwork. Magellan Solutions' real estate virtual assistants are dedicated, real estate-trained professionals who work only for your business, handling the work behind the deal: prospecting and cold calls, lead follow-up, CRM upkeep, listing coordination and transaction paperwork, in your systems and your way.
Real Estate Virtual Assistant
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1-800-371-6224
At a Glance
| Best For | Brokerages, residential teams, independent agents, and property managers needing dedicated administrative or front-desk support. |
| Core Support | Prospecting and cold calling, lead follow-up, CRM upkeep, listing coordination, transaction paperwork, inbox and calendar management/td> |
| Engagement | One dedicated virtual assistant who works only for your business/td> |
| Channels | Outbound calls, email and your team's messaging tools, with SMS follow-up when included in your workflow |
| Delivery | A Philippines-based assistant scheduled to your business hours or an extended shift, working as a user in your CRM, MLS, transaction and calendar tools |
The Operational Bottleneck Stalling Your Sales
Many real estate teams struggle to maintain consistent client responsiveness while managing daily paperwork. When licensed agents spend their afternoons entering listing data, responding to basic tenant emails, and scheduling property viewings, they have less time to meet new clients and close active transactions.
Hiring full-time local staff brings payroll and recruiting costs that strain your budget, but leaving the work undone means leads that never get a second call, listings that fall out of date, and transaction files that stall. A real estate virtual assistant fills that gap. We recruit and house a professional who works as a direct extension of your office, so your agents can focus on showings, negotiations and listing presentations.
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The True Cost of Leads Nobody Follows Up
Most real estate leads need more than one call. A buyer from last month's open house, a seller who said "maybe in spring", a sphere contact who hasn't heard from you in a year: each one is a deal that goes to the agent who keeps in touch. Behind the scenes, an out-of-date CRM, a listing that wasn't updated or a missing document can stall an active transaction. Your virtual assistant keeps the follow-up going and the admin current, every day.
Our Real Estate Virtual Assistant Services
Through our Dedicated Seat model, you get one professional who works only on your business, learns your market, scripts and systems, and handles the work your agents shouldn't be doing.
Works Inside the Systems You Already Use
No migration. No unnecessary re-entry. No new platform for your team to learn.
Our virtual assistants work directly in your existing software. You don't adopt new tools or change your data structures. Your dedicated VA works as an authorized user in your platforms, so everything stays in your systems, under your controls.
Why Outsource to a Real Estate Virtual Assistant
Delegating administrative tasks to a dedicated offshore assistant in the Philippines is a highly efficient way to scale your capacity without increasing your local overhead.
Compliance and Data Security, Built In
Your assistant works with active leads, seller records and client files, so security matters. Magellan Solutions operates under certified security standards, role-based access and enforceable confidentiality agreements.
Magellan holds ISO 27001 and PCI-DSS certifications, the recognized benchmarks for information security and payment data. See our certifications.
![Controlled Data Access icon](https://www.magellan-solutions.com/wp-content/uploads/2026/07/controlled-data-access-security-icon-transparent.png"){kind=icon}
We implement strict, role-based access controls, ensuring your virtual assistant only accesses the specific CRM and listing portals required to perform their daily duties.
Every assistant signs a legally binding confidentiality agreement before starting on your account. Your business files and client data are limited to the people assigned to you.
Continuous data backup, off-site copies, backup-center planning and power-blackout protection keep your assistant working when unexpected circumstances affect normal operations.
Do-Not-Call and Calling-Hours Rules
Calling lists are checked against the do-not-call registries for the markets we call, such as the National Do Not Call Registry in the US, the Do Not Call Register in Australia and the TPS in the UK, as well as your own opt-out list. Calls are placed only within permitted local calling hours, and opt-out requests are logged immediately.
Who We Support
Our Onboarding Process
Requirements Setting
Recruitment
Agent Training
Campaign Incubation
Campaign Go Live
Frequently Asked Questions
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You can also reach us here:
Toll Free: 1 800 371 6224
US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
