How Much Is Saved In Outsourcing To Philippine Call Centers? standard

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much cheaper compared to other countries, especially those in the United States and European countries. Though it is cheaper, the quality of work is just as good — if not better...

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What’s The Number?: Analysis Of The Latest Statistics Of The BPO Industry standard

The business processing industry in Asia remains to be optimistic in the past years despite the economic downturn happening across the world. This is because the industry continues to have a positive outlook. This is evident in the Philippine contact center industry where it remains to be attractive even to many foreign clients. The country...

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Back Office Outsourcing In The Highly-Competitive Marketplace standard

Small and medium-sized enterprises (SMEs) need a few things in order to grow into large companies: laser-like focus on their core competency, efficient operations, smart planning, and expertly-executed processes. In order to keep up with today’s increasingly competitive business environment, SMEs strive to achieve all these things, but the reality remains that not all SMEs...

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