Types of Transcription Services You Can Outsource standard

Generally speaking, transcription is the process of converting audio or video into text. Though it sounds simple, it can be a tedious and time-consuming process, especially when it comes to transcribing hours-long files. Low quality audio and video can also be challenging to convert to text, particularly if you’re not used to the process. And...

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Why the Call Center Needs of Your Startup Can Be Totally Outsourced standard

Contrary to what some business owners and entrepreneurs think, there are call centers and business process outsourcing (BPO) companies who cater to the needs of small and medium-sized enterprises (SMEs) and start-ups. If your start-up needs professional assistance on customer service, live phone answering and tech support but you don’t know where to get help,...

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5 Ways A Call Center Can Make Or Break Your Business standard

There is an ongoing evolution of how people view call centers. Initially, many thought of call centers as just an extension of a company’s administration office, and nothing more than an answering service provider. But as the call center and business process outsourcing industry became more competitive to meet the ever-changing demands of businesses, that...

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Outsourcing vs Hiring In-House Staff standard

You and your competitors have probably wondered about the same thing: when it comes to certain tasks and business functions, should you outsource or hire your own employees? With all the reported benefits of outsourcing, many startup entrepreneurs and established companies are considering outsourced services, if they are not yet already engaged with it. If...

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How to Totally Outsource the Call Center Needs of Your Startup standard

Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt — so consider outsourcing voice services to a call center that can get the job done at a fraction of...

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