Telemarketing Services

We are the #1 Telemarketing Call Center for SMEs. We silently provide results-driven cold calling services for B2B and B2C products and services.


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Why You Need Outbound Telemarketing Services?



Outsourcing your outbound telemarketing services can sustainably propel your business to new heights. By directly tapping to your prospective market, you can augment existing customers and create a new sales pipeline altogether.

While this function sounds extremely straightforward, not all telemarketing companies can make a difference to your bottom line. There is an exhaustive list of factors you should definitely consider before hiring a telemarketing firm.

For one, you have to look at the history and portfolio of the company. But, please don't be blindsided by pricing alone. If your business is truly about profit, you already know that great returns come from great investments.

That's why here at Magellan Solutions, we focus our B2B telemarketing in driving far superior KPIs. With 17+ experience in the industry, while we can just do cheap telemarketing services - we prioritize quality and believable work instead. If you need 1 sale from 100 calls, our focus is increasing that conversion to 2, 3, 4 or more per hundred calls.

Our lead generation telesales team that will handle your account all pass through our ultra-specific training department. We're an ISO-certified, GDPR, and HIPAA-compliant firm. This ensures that you get every bit of your investment returned as good and repeatable results. Let us help you make the calls to success.

Partner with the #1 SME-focused Call Center Services and BPO Outsourcing Provider in the Philippines for your inbound calling requirements and customer handling success!

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Our approach to outbound telemarketing services

When it comes to telemarketing, it's both about the numbers and the process game.

We can definitely pitch our unqiue SME-pricing option for our telemarketing solutions, but this isn't the only value proposition we provide to our clients. On top of flexible pricing:

  • we hire only skilled telemarkers that passed our ISO-certified training department
  • we onboard your lead generation telesales team that fits your requirement as soon as you need them
  • we provide an in-house quality assurance team that monitors performance and provide you with benchmarks
You can expect our outbound telemarketing services to provide you with pre-qualified leads ready to become as paying customers complete with real-time reporting to track lead quality and optimize performance.

b2b telemarketing

Use our business to close other businesses for your business. Yes you got that right. We are experts at connecting and building real relationship with other businesses for the benefit of our clients.

telemarketing outsourcing services

Hire your virtual remote sales team to generate leads and prospects fast. Scale your sales outreach pipeline with us.

telecalling services

We provide the latest telecommunication techlogies like IVR and custom-fit solutions for QA monitoring, benchamarking, and call tracking.

professional telemarketing solutions

Our process the past 17+ years have always been to do our client's business as if our own. For this reason, we continued to thrive for almost 2 decades in a global industry where it's just easy to find and replace a telemarketing firm.

cold calling services

We will maximize the potential conversions from the list your will share with us. Our cold calling processs is efficient in conversion following an ISO-certified business standard operational protocol.

Caveat: We always skip the BS and tell you exactly what we can do as a telemarketing call center.

When you connect with us, our Business Success Managers will share exactly the output we can provide based on your customer list, business model, and expectations. We can also help set the benchmarks for operations, call quality assurance, and performance optimizations. Then we'll talk pricing and SLAs.

Our current benchmarks for inbound calling services

Skilled Telemarketers

We train our telemarketers to determine the customer pain points and offer products or services that address their needs, thereby getting genuine market interest.

Fast Onboarding Process

To achieve the best results out of our partnership, we develop customized processes that fit your requirements. We start it with you and we do it fast.

Cost-Effective Telemarketing Services

Reach out to a wider market without the need to spend more. Get our value-generating telemarketing services to receive valid and convertible leads.

Constant Sales Coaching And Consultation

In our efforts to give you quality service, we provide sales coaching and consultation to see what we can do to improve the performance of your accounts.

Our Core Markets

USA

United States

australia

Australia

Europe

Europe

Asia

Asia

What is a Telemarketing call center?


A Telemarketing call center provides lead generation service for B2B and B2C sales. It includes cold calling services, outbound Telemarketing services, lead generation Telesales, and the usual customer outreach and prospecting. The goal is to win as much new and recurring customers as possible from a given directory or collected customer lead data.

A hallmark of every good Telemarketing call center is ISO-certification, GDPR, and HIPAA compliance depending on the nature of the business using this service. Through this regulatory data privacy board and excellence assurance bodies, businesses can rest assured of a results and data-driven partnership.

how much do Telemarketing services cost

Figuratively-speaking, there is no fixed value anywhere. At least from any reputable firm. Telemarketing services cost always depends on the requirements. The usual formula would be the volume of calls the firm needs to make x the labor cost (based on the region) against the agreed SLAs and KPI fulfilment (if the conversion/sales rate is met).

what are Telemarketing services

Telemarketing Services allows businesses to penetrate their untapped target market segments. Through simple outreach or cold calling, businesses can extend their products and services to people they haven't communicated with yet. This is very effective in driving additional sales on-demand.

what is inbound Telemarketing services

While this sounds counter-intuitive at first, inbound Telemarketing services is a reactive instead of a proactive lead generation. Your sales team waits for your prospective customers to call your business lines instead.

Launch Your outbound telemarketing services with us

Want to reach more customers from a directory or customer lead data list? Need to increase the quality of conversion and close more sales? Our expert lead generation telesales team will work to make that happen - fast.

1. Let's talk objectively about your targets and KPIs

Let us know what you want to achieve based on a given timeframe. It's an open discussion on how much we can close against what you expect us to convert based on the given budget and schedule.

2. Tell us the ideal sales team you have in mind

We mainly hire based on the ability to enable results. We have an in-house training and quality assurance department that can measure that ability to ensure your conversion goes to the level that you need.

3. After we helped scale your business, let's explore further

As an end-to-end full service call center service and BPO outsourcing firm, we keep our clients by becoming more invested in their business as our partnership matures. After successful outbound marketing, we can do inbound customer care support, survey forms processing, appointment setting and more!

THE #1 CALL CENTER SERVICES PROVIDER IN THE PHLIPPINES TRUSTED BY OVER 100+ SMEs MONTHLY

For over 17 years, we have built Magellan Solutions to be the right answer for customer service outsourcing, inbound call center services, and BPO services for small and medium businesses globally.


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All good things starts with a Hello. Use the form below to drop us an email and we'll get back to you within the day, top-speed.


Frequently Asked Questions


What Is An Outbound Telemarketing Service?

This is a type of a call center service that aims to bridge the gap between a business and their target markets. Telemarketing services are a vital process to sustain any business. For any business in every industry.

Outbound telemarketing is the traditional way to run and boost a sales campaign. It is also a proven way to expand any business’ growth. New technologies in telecommunications enhanced this tried and tested technique. New solutions refined outbound telemarketing. From customer engagement to offer detailed customer personalization and more.

Outbound telemarketing services is a reliable marketing format. It has a projection of spend growth of more than $2 billion between 2020-2024 with CAGR of 4.10%.

How Effective Is An Outbound Telemarketing Call Center?

Telemarketing call centers can increase productivity and elicit immediate feedback from prospects. This direct interaction allows telemarketers to ask questions, customer feedback, and address any disadvantages that may arise.

In today’s world, outbound telemarketing is one of the most important campaigns. Key players, small to medium, and startups utilize this human to human discussion to boost their growth.

What Are The Reasons To Get A Filipino Outbound Telemarketing Service?

This country is not dubbed as the Call Center Capital of the World for nothing. As they have proven their formidable talent and skills in the industry. For outbound telemarketing services, Filipino telemarketers can help you make hundreds of calls in a day.

Their sales expertise, paired with knowledge in customer service, allows them to deeply understand your prospects’ needs. In return, they can offer your products and services based on those needs.

Telemarketing services in the Philippines are also cost effective. You can save more while receiving quality sales service.

Who Can Benefit The Most From Telemarketing Services?

Cost-saving is one of the top priorities of any business. This means they are looking for options that provide excellent outbound telemarketing services. For a fraction of the price. Telemarketing services in the Philippines serve the best of both worlds. Cost control, reliable and high quality.

Which is why countries such as the United States, United Kingdom, Australia, and New Zealand outsource telemarketing in the Philippines. Businesses in these countries utilize telemarketing services to increase their market reach and conversion.

How Can You Guarantee The Success Of Your Telemarketing Accounts?

On average, you need to make 8-12 calls to reach a prospect or a customer. But, such advice would be a false economy for most business campaigns. Nowadays, most outbound telemarketing services utilize customer segmentation or clustering.

This method groups a company’s list of customers into different personas. This group or cluster reflects the similarities of customer behaviors. The goal is to formulate how a sales agent can approach a specific cluster of customers based on their behaviors.

This is to make them relatable and easy to build a rapport with. This establishes a sense of connection between a telemarketer and a prospect buyer. Ultimately builds trust and connection with the business as well.

How Experienced Are Your Telemarketers?

The skills and experience of our telemarketers vary. During the recruitment stage, we consider the complexity of the account and the nature of your business. Most of our telemarketers have impressive portfolios while the others are still newbies.

How can we help to boost your business growth?

Right from the beginning of our partnership, we follow certain procedures. That gives us the confidence of hitting our goals.

First, we will coordinate with your concerned department to gather all the information about your pain points, existing processes, goals, and budget.

Second, we will determine the qualifications of the telemarketers that we will hire.

Third, our certified trainers will train qualified candidates in the following areas:

  • Soft-selling
  • Determining customer pain points
  • Generating consumer interests
  • Proper ways of persuasion
  • And other industry-specific practices

Last, we will have a regular audit and quality assurance checks on the calls of our telemarketers. This is to ensure that we commit to our agreement of delivering quality leads to your business. Of course, this partnership will surely work with your full cooperation with us.

What Do You Need To Start Outbound Telemarketing Service with Us?

To make our service more proactive, we will ask you to provide the following information:

  • Scope and limitations of the job
  • 360-degree information about your product or service
  • What to say and not to say to your prospects
  • Benefits, related promos, or discounts
  • Company background

List of Frequently Asked Questions to serve as our guide in providing information

Do You Use Any Particular Software?

Yes. We use various software like Zendesk, NetSuite, and ViciDialer. This is to streamline our telemarketing efforts. Reach more customers within a shorter time frame.

How Much Do Your Services Cost?

There are certain factors we consider when determining the cost of our telemarketing services:

  • Length of our partnership
  • Agent level
  • Local labor market rate
  • Number of seats
  • Add-ons (software, infrastructure, etc.)
  • There's so many factors that affect call center pricing

We suggest speaking to our Business Development team to get the exact price of the service that you need.

How Much Do Telemarketing Companies in the Philippines Cost?

We calculate our prices based on these factors:

  • The number of sales agents you need
  • Their level of expertise
  • The length of our partnership
  • The labor market rate

Call Us For a
FREE CONSULTATION

US: +1 800 371 6224
UK: +44 8082 803 175
AU: +61 1800 247 724

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