Outbound Telemarketing Services
Why Outsource to a Telemarketing Call Center?
We train our telemarketers to determine the customer pain points and offer products or services that address their needs, thereby getting genuine market interest.
Fast Onboarding Process
To achieve the best results out of our partnership, we develop customized processes that fit your requirements. We start it with you and we do it fast.
Cost-Effective Telemarketing Services
Reach out to a wider market without the need to spend more. Get our value-generating telemarketing services to receive valid and convertible leads.
Constant Sales Coaching And Consultation
In our efforts to give you quality service, we provide sales coaching and consultation to see what we can do to improve the performance of your accounts.
For 14 Years, We Have Helped Businesses From These Industries
Our Core Markets
Frequently Asked Questions
What Is An Outbound Telemarketing Service?
This is a type of a call center service that aims to bridge the gap between a business and their target markets. Telemarketing services are a vital process to sustain any business. For any business in every industry.
Outbound telemarketing is the traditional way to run and boost a sales campaign. It is also a proven way to expand any business’ growth. New technologies in telecommunications enhanced this tried and tested technique. New solutions refined outbound telemarketing. From customer engagement to offer detailed customer personalization and more.
Outbound telemarketing services is a reliable marketing format. It has a projection of spend growth of more than $2 billion between 2020-2024 with CAGR of 4.10%.
How Effective Is An Outbound Telemarketing Call Center?Telemarketing call centers can increase productivity and elicit immediate feedback from prospects. This direct interaction allows telemarketers to ask questions, customer feedback, and address any disadvantages that may arise.
In today’s world, outbound telemarketing is one of the most important campaigns. Key players, small to medium, and startups utilize this human to human discussion to boost their growth.
What Are The Reasons To Get A Filipino Outbound Telemarketing Service?This country is not dubbed as the Call Center Capital of the World for nothing. As they have proven their formidable talent and skills in the industry. For outbound telemarketing services, Filipino telemarketers can help you make hundreds of calls in a day.
Their sales expertise, paired with knowledge in customer service, allows them to deeply understand your prospects’ needs. In return, they can offer your products and services based on those needs.
Telemarketing services in the Philippines are also cost effective. You can save more while receiving quality sales service.
Who Can Benefit The Most From Telemarketing Services?Cost-saving is one of the top priorities of any business. This means they are looking for options that provide excellent outbound telemarketing services. For a fraction of the price. Telemarketing services in the Philippines serve the best of both worlds. Cost control, reliable and high quality.
Which is why countries such as the United States, United Kingdom, Australia, and New Zealand outsource telemarketing in the Philippines. Businesses in these countries utilize telemarketing services to increase their market reach and conversion.
How Can You Guarantee The Success Of Your Telemarketing Accounts?On average, you need to make 8-12 calls to reach a prospect or a customer. But, such advice would be a false economy for most business campaigns. Nowadays, most outbound telemarketing services utilize customer segmentation or clustering.
This method groups a company’s list of customers into different personas. This group or cluster reflects the similarities of customer behaviors. The goal is to formulate how a sales agent can approach a specific cluster of customers based on their behaviors.
This is to make them relatable and easy to build a rapport with. This establishes a sense of connection between a telemarketer and a prospect buyer. Ultimately builds trust and connection with the business as well.
How can we help to boost your business growth?Right from the beginning of our partnership, we follow certain procedures. That gives us the confidence of hitting our goals.
First, we will coordinate with your concerned department to gather all the information about your pain points, existing processes, goals, and budget.
Second, we will determine the qualifications of the telemarketers that we will hire.
Third, our certified trainers will train qualified candidates in the following areas:
- Determining customer pain points
- Generating consumer interests
- Proper ways of persuasion
- And other industry-specific practices
Last, we will have a regular audit and quality assurance checks on the calls of our telemarketers. This is to ensure that we commit to our agreement of delivering quality leads to your business. Of course, this partnership will surely work with your full cooperation with us.
What Do You Need To Start?To make our service more proactive, we will ask you to provide the following information:
- Scope and limitations of the job
- 360-degree information about your product or service
- What to say and not to say to your prospects
- Benefits, related promos, or discounts
- Company background
- List of Frequently Asked Questions to serve as our guide in providing information
How Experienced Are Your Telemarketers?The skills and experience of our telemarketers vary. During the recruitment stage, we consider the complexity of the account and the nature of your business. Most of our telemarketers have impressive portfolios while the others are still newbies.
Do You Use Any Particular Software?Yes. We use various software like Zendesk, NetSuite, and ViciDialer. This is to streamline our telemarketing efforts. Reach more customers within a shorter time frame.
How Much Do Your Services Cost?There are certain factors we consider when determining the cost of our telemarketing services:
- Length of our partnership
- Agent level
- Local labor market rate
- Number of seats
- Add-ons (software, infrastructure, etc.)
- There's so many factors that affect call center pricing
Do You Accept Commission-Based Projects?We only offer an hourly-rate per agent, not commission-based projects.
Are You Willing To Start With Small Accounts?Before opening an account, we require a minimum of three (3) seats. Any account with less than that number goes to our shared services account.
How Much Do Telemarketing Companies in the Philippines Cost?We calculate our prices based on these factors:
- The number of sales agents you need
- Their level of expertise
- The length of our partnership
- The labor market rate