Outbound Telemarketing Services

Frequently Asked Questions

What Is An Outbound Telemarketing Service?

It is a proactive sales strategy using the phone. Agents make outbound calls to a list of customers to offer products and services. Customers who belong to the list are not part of a National Do Not Call Registry. Many businesses utilize this sales method to increase their market reach and conversion.

How Effective Is An Outbound Telemarketing Call Center?

A campaign can increase productivity and elicit immediate feedback from prospects. This direct interaction allows sales agents to ask questions, listen to customer needs, and address any pain points that may arise.

This sales method has proven its value in the field of business and commerce. Companies, both big and small, rely on this marketing tool to boost their business growth.

What Are The Reasons To Get A Filipino Outbound Telemarketing Service?

On average, you need to make 18 calls to connect to a buyer. As the number of calls you make increases, so does the number of successful transactions. Filipino telemarketers can help you make hundreds of calls in a day. Their sales expertise, paired with knowledge in customer service, allows them to deeply understand your prospects’ needs. In return, they can offer your products and services based on those needs.

Outsourcing in the Philippines is also cost effective. You can save more while receiving quality sales service.

Who Can Benefit The Most From Telemarketing Services?

Telemarketing is perfect for businesses that want to increase their sales effort. Whether you belong to the consumer goods sector, manufacturing industry, telecomm, banking, or any type of industry, you can use this to achieve a healthier bottomline.

How Can You Guarantee The Success Of Your Telemarketing Accounts?

Right from the beginning of our partnership, we follow certain procedures that give us the confidence of hitting our goals. First, we will coordinate with your concerned department to gather all the information about your pain points, existing processes, goals, and budget. Second, we will determine the qualifications of the telemarketers that we will hire. Third, our certified trainers will train qualified candidates in the following areas:

Last, we will have a regular audit and quality assurance checks on the calls of our telemarketers. This is to ensure that we are committing to our agreement of delivering quality leads to your business. Of course, this partnership will surely work with your full cooperation with us.

What Do You Need To Start?

To make our service more proactive, we will ask you to provide the following information:

How Experienced Are Your Telemarketers?

The skills and experience of our telemarketers vary. During the recruitment stage, we consider the complexity of the account and the nature of your business. Most of our telemarketers have impressive portfolio while the others are still newbies.

Do You Use Any Particular Software?

Yes. We use various software like Zendesk, NetSuite, and ViciDialer to streamline our telemarketing efforts and reach more customers within a shorter timeframe.

How Much Do Your Services Cost?

There are certain factors that we consider when determining the cost of our telemarketing services:

You can also speak with our Business Development team to get the exact price of the service that you need.

Do You Accept Commission-Based Projects?

We only an hourly-rate per agent, not commission-based projects.

Are You Willing To Start With Small Accounts?

Before opening an account, we require a minimum of three (3) seats. Any account with less than that number goes to our shared services account.

How Much Does A Telemarketing Call Center in the Philippines Cost?

We calculate our prices based on these factors:

Outsource Telemarketing Services to the Philippines

Maximize your resources by outsourcing time-consuming tasks. Along with our lead generation services, reach a wider market through telemarketing. Magellan Solutions’ telemarketing services include:

Discuss your needs by clicking the button below.