Healthcare BPO Support Service
We are the #1 Healthcare Support BPO provider for SMEs. We provide Medical Insurance BPO, Medical Consultation Solutions and Healthcare Call Center Support to companies in-need. Avail of our Healthcare BPO Support Services now, and let us help you attain optimal productivity and better customer experience while keeping the cost at a minimum.
Partner with us now!
Why you need Healthcare Outsourcing?
Healthcare business outsourcing can launch your business to unprecedented heights of success by delivering more with less. Maximize your resource by taking advantage of lower healthcare and non-patient care service operations cost.
While most Healthcare BPO companies in Philippines are affordable, not all of them can deliver critical and essential care to your patients through a variety of value-adding services. Logistics Medical Billing, Pharmaceutical BPO, Medical BPO and Med Billing are just few of those example.
The goal of a Healthcare BPO is to always realize cost savings while increasing proficiency and CX. Do not equate quality to pricing alone, as there are plenty of factors to consider before getting a healthcare outsourcing firm.
At Magellan Solutions, our focus is to make every dollars count by extending the value of your investments to provide patients with a consistent and fruitful experience. We have a roster of tenured agents with medical backgrounds who all undergo extensive trainings. By combining both technology and human skills, we can streamline interactions, improve CX, control costs, and increase process efficiency.
We are also HIPAA-compliant, ISO 27001-compliant and GDPR-compliant firm. We secure the information of your patients to the highest standard. With 17+ years of industry experience, you can trust us to drive loyalty towards your company.
We ensures that not only you will get the best out of your every penny by delivering stellar healthcare solutions. Let us help you elevate your business today!
Partner with the #1 SME-focused Healthcare Call Center and BPO Outsourcing Provider in the Philippines for your Healthcare support needs today!




Redefine your perception to care and let our healthcare operation proactively manage and oversee your patient’s journey.
All it takes is one phone call. Our Business Development Team will tell you how we can nurture customer relationships based on customer insights and powerful AI innovations. By delivering more with less, we can make it easier to get things done.
Our Current Benchmarks For Healthcare BPO Support Service
Variety of Healthcare Support Service
Medical Transcription, Medical Coding, Medical Billing, Claims Processing, Data Entry Services, Insurance Verification, Lead Generation, Dental Claims Assistance, Outbound Healthcare Sales, Provider & Member Inquiries, and more!
Core Market Focus
United States, Australia, Europe, and Asia
Literacy Rate
The Philippines has the highest literacy rate among Southeast Asian countries
Top-Notch Talent Pool
Feel confident to rely your processes with us. Our skilled agents will gladly help you get tasks done with quality and value.
24/7 Services
We know that in the healthcare industry, time is important. Feel like we’re one with our round-the-clock services that enable us to work with you any time of the day.
Value-for-Money Services
Remove the burden of your back-end healthcare processes. Outsource our competitively-priced yet high-quality services now and experience genuine value-for-money.
Custom-Fit Solutions
Get the most out of what you pay for with our unique in its class custom-fit solutions. With the help of this feature, no part of the service will go to waste.


Our Core Markets


United States


Australia


Europe


Asia
What is Healthcare BPO Support Services?
A healthcare call center provides support services for healthcare payers, providers and government agencies through a variety of value-adding services. These services includes:
- Med Billing
- Medical Outsourcing
- Medical Transcription
- Healthcare Call Center
- Data Processing
- Data Entry
- Telehealth
- Telemedicine
- And more!
Healthcare BPO Support Services brings easy and cost-efficient solutions to all sizes of healthcare organizations. The purpose of a Healthcare BPO is to engage with customers to promote retention, loyalty and brand trust. Start up companies and small healthcare providers usually prefer to enlist a BPO partner to support them as they can see a clear increase in sales performance and patient's condition because of it.
If you are planning to get yourself a Healthcare BPO partner, you should get in the Philippines. Healthcare organizations have high praise on most Healthcare BPO Companies in Philippines because Filipinos have an innate ability to create harmonious relationship with their patients. Talking to Filipinos are so easy as well, the neutral accent and warm personality are the in-demand characteristics needed by patients.
What are Types of Healthcare Outsourcing Services BPOs Can Provide?
Healthcare encompasses all that is related to the medical industry. With that said, the most common services under it are Medical Coding, Medical Transcripting, and Medical Billing. But we can cater to other healthcare needs such as insurance processing and healthcare lead generation.
What is Healthcare Account in BPO?
Healthcare account in BPO combines two separate identity into one. Healthcare is related to anything about the medical industry. Medical practices, medical consultations and insurance processing are few of the activities under the healthcare umbrella. On the other hand, BPO stands for Business Process Outsourcing and it is the practice of contracting a work to an external service provider.
Healthcare account in BPO is basically all the things and resources contracted to a business outsourcing company. This may include the services availed or the people that manage a certain job and process.
What is Healthcare Process in BPO?
The Healthcare Process in BPO is alike with how Healthcare Providers, Payers and Government Agencies serve their patients. BPOs can give out medical consultation, medical information and share medical data with patients. Although, BPOs can only provide care through digital channels like phones, e-mails and chats.
Since Healthcare BPO do not have a physical representation like most healthcare organization, the scope of their diagnostic is limited. That is why they are referred to as support only to providers, payer and government agencies because they do not have the capacity to be actually present to inspect and ascertain patients.
What is Healthcare in BPO Good For?
Healthcare BPO is good for small and medium medical companies that are looking to grow. By getting a healthcare BPO, they can save a lot of time and resources to re-invest on their company. Even more so, here are the well-known benefit of getting a Healthcare BPO firm:
- Access to specialized talents
- Improve patient experience
- Acquire high-performing systems
- Reduce risks
- Increase data protection
- Improve patient health condition
These are some of the reasons why it is a very in-demand service. It is a cost-efficient and viable solution to a medical firm's persistent problems.
Launch Your Healthcare Support Services with us
Want to expand your healthcare organization? Need to get more sale leads? Want to build a healthy relationship with patients? We can make it all happen.


1. Let's talk objectively about your organization's targets and KPIs
We are a result-driven company. Communicate with us about your goals and objective. And we will give you ways we can achieve it and a realistic timeframe.
2. Tell us your ideal service in mind
We have dedicated people that will ensure that you only get the best agents out ther. We conduct extensive trainings and comprehensive quality assurance, so our level of service never drips.
3. Let's build a healthy partnership.
Other than providing stellar healthcare support, we are open to be the service provider of your next venture.