Billing Inquiry
  • Latest Blog Updates
  • 5 Ways A Call Center Can Make Or Break Your Business call center for business

    There is an ongoing evolution of how people view call centers. Initially, many thought of call centers as just an extension of a company’s administration office, and nothing more than an answering service provider. But as the call center and business process outsourcing industry became more com

    Read More
  • 8 Hurdles SMEs Face and How Outsourcing Can Help sme outsourcing

    Every business has its own share of challenges and opportunities for growth. SMEs, just like any other business, needs to be very strategic with the use of their resources. But unlike other businesses, SMEs face a set of challenges that are unique to their kind. With the help of business strategies and

    Read More
  • Outsourcing vs Hiring In-House Staff outsourcing benefits

      You and your competitors have probably wondered about the same thing: when it comes to certain tasks and business functions, should you outsource or hire your own employees? With all the reported benefits of outsourcing, many startup entrepreneurs and established comp

    Read More
  • How to Totally Outsource the Call Center Needs of Your Startup outsourcing for startups

    Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt -- so consider outsourcing voice services to a call center that can get the job done at a fraction of the price

    Read More

Billing Queries Services

It’s common for businesses to receive inquiries from customers who have questions or details about their billing and credit card statements. Quick billing resolution is essential for any business that intends to retain customers and preserve its brand reputation.  Businesses should be ready to cancel subscriptions and entertain questions from customers who want to have a better understanding of the billing process.

Aside from having access to a viable billing platform, businesses must have a billing team that consists of knowledgeable and competent agents.

Outsourcing Billing to Magellan Solutions

When you outsource your business queries to Magellan Solutions you will have the opportunity to engage an educated work force with natural spoken and written English. Magellan also has readily available IT resources that can accommodate scalable operations whether it is seasonally-driven or driven by internal changes. We have the know-how and capability to pride support necessary to address the varied concerns that your customers have about billing services.

Outsourcing billing queries services can have an overall positive impact on your billing system, which includes:

  • Increased efficiency
  • Quicker resolution
  • Customer retention
  • Access to a team of qualified agents
  • Support for billing queries and reports
  • Predictions on potential profit margins
  • Insights on customer attrition

By outsourcing your billing queries services, you can augment your existing business operations, improve customer experience and focus on core competencies.

Contact us today for more information





Country (Location):

What is the best time to call (optional) ?:

Department :



This is a unique website which will require a more modern browser to work!

Please upgrade today!

Web Statistics