Fb Pixel Customer call centre Archives |
October 19, 2016
call center outsourcing

Increase Revenue via Upselling to Existing Customer Base

Most businesses spend the majority of their resources on getting new customers that they tend to ignore their most prized asset: their existing customer base […]
July 8, 2013

Get Personal—It’s Excellent Customer Service

Have you ever felt like a mere “number”? More specifically, do you often feel like you’re simply being attended to simply because you’re part of […]
May 8, 2013

Reserving The Chef’s Special Can Be Good For Your Business

Do you usually make a grocery list before going for your weekly shopping run? Haven’t you noticed how much more organized life becomes with that […]
February 4, 2013

Call Centers Make Valentine’s Day Communication Easy (and Inexpensive)

There once was a time when communication was limited by distance and cost. Couples who kept a long-distance relationship, for instance, had to deal not […]
October 23, 2012

Give Your Clients Some Holiday Cheer–Outsource

There’s no denying that the holiday season is one of, if not the merriest time of the year. The festive mood, colorful trimmings, and delicious […]
October 12, 2012

Acts of Contrition: How to Make It Up to Complaining Clients

It is common practice for most folks to try their best to make it up to someone they’ve wronged. A quarrel with the wife or […]
August 29, 2012

Standing Out From the Pack Starts With Effective Order Taking

Have you noticed how everyone seems to offer an order taking service nowadays? From pizza chains to appliance depots, almost all establishments now allow customers […]
June 15, 2012

How a BPO Helps Organize the Business

Have you ever noticed how mobile phones’ address books nowadays have fields for various types of contact information? Apart from the usual mobile and home […]
April 2, 2012

Keeping in Touch With Customers In Today’s Small, Small World

There was this children’s song back in the day entitled it’s A Small World that speaks about how similar we all are, despite our differences […]