March 20, 2020
Outsourcing an order taking call center is the ultimate choice. Along with convenience, personalized service is one of the keys to enhancing customer experience. […]
July 1, 2019
Not everyone knows what the true value of technical support is. But without it, we will not survive the digital age. Everywhere we look, technology […]
June 27, 2019
There is a saying that conversations shape the world. In an era when communications today have literally blurred out the distance between the two parties, […]
February 15, 2019
If entrepreneurs know how to improve customer service in e-commerce, they are setting themselves one step closer to success. For the past years, the […]
February 13, 2019
Closing sales marks only the start of your real journey with your customers. What happens after the purchase determines whether that relationship will continue […]
January 29, 2019
People are always on the go, as the modern world so demands. And as technology continues to advance, the more they desire to have […]
January 18, 2019
The consumer finance industry is not only grounded on money; it is deeply rooted in consumer’s trust. To encourage more customers to avail of […]
January 4, 2019
The importance of technical support services in schools heightens as the world continues to embrace digital innovations. Gone are the days when teachers dwell […]
December 28, 2018
The holiday season is the perfect time to hold gatherings. For many, it is the most valid reason they can use to meet and be […]
December 14, 2018
It’s the most wonderful time of the year again. Sparkling lights illuminate streets and parks, malls are brimming with excited and frantic shoppers, and calls […]
November 29, 2018
Customer service outsourcing is one of the best decisions a bank can benefit a lot from. What the numbers say Clarabridge, an American software company, […]
November 23, 2018
Place yourself in your customers’ shoes. How would you feel if your order isn’t properly placed? Or when it arrived later than the person managing […]
November 16, 2018
As of 2017, millions of mobile applications are available in the two leading app stores in the world — 2.8 million in Google Play […]
November 9, 2018
The treasure chest of any businesses lies not on their products or services but on the loyal consumers who love their products and/or services. This […]
October 8, 2018
With the rise of the internet, technologies, and gadgets included, the government saw the need to create new laws and regulations to protect the people […]