March 23, 2018
profit in call center business

How Much Is Saved In Outsourcing To Philippine Call Centers?

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much cheaper […]
March 16, 2018
call center industry

The Philippine Call Center Industry: A Brief History

Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
March 9, 2018
call center data analysis

What’s The Number?: Analysis Of The Latest Statistics Of The BPO Industry

The business processing industry in Asia remains to be optimistic in the past years despite the economic downturn happening across the world. This is because the […]
March 2, 2018
BPO industry philippines

What To Expect From The BPO Industry In 2018

Despite slightly slowing in 2017, the Philippines maintains its position as the fastest growing country among the emerging economies in the Southeast Asian region. The full-year […]