October 25, 2017

Magellan Solutions Among Top BPO Firms For VA, Legal Outsourcing

The Washington-based B2B market research and reviews firm Clutch recognized Magellan Solutions as one of the top back office and business process outsourcing (BPO) firms for […]
October 23, 2017

Scared To Outsource Offshore Transcription Services? Here Are Some Proof That Your Data Is Secured

It’s perfectly understandable why so many high-level business executives fear sending some of their operations to offshore locations. In their minds, working with a foreign, third-party […]
October 20, 2017

Streamlining Call Center Operations And Improving Customer Support Through Computer Telephony Integration (CTI)

In a call center setting, having a telephone and a computer is just the norm. They are the basic necessity to get the job done. These […]
October 16, 2017

Present Your Consumers With More Product Information Using Telesales

Selling your product or service to your customers naturally involves sharing a decent amount of product information with them, but experienced telesales professionals employ a few more […]